Welcome to the May newsletter from RN Legal
Continuing to Address COVID-19 Challenges
At RN Legal, we appreciate that the COVID-19 pandemic continues to detrimentally impact health, society and the economy world-wide. Fortunately, since publishing our last article, the number of reported cases of COVID-19 in Australia has significantly declined, with NSW beginning to ease restrictions including by recently permitting two adults (along with their children) at a time to visit their relatives and friends. Accordingly, at RN Legal we remain optimistic that the number of reported cases will continue to decline and that restrictions will gradually be lifted so that society can resume functioning as normal.
Our office has continued to operate as normal during the COVID-19 pandemic. However, as we prioritise the health and safety of our staff, clients and the community, in order to address COVID-19, we continue to implement the measures we adopted at the outset of the pandemic including:
- Increased hygiene, including more rigorous and frequent cleaning of the office and the availability of hand sanitiser;
- Adherence to medical and government guidelines with respect to social distancing;
- The availability of secure and reliable technology to enable staff to work from home if required so as to ensure the delivery of our services is not disrupted; and
- An increased reliance on telephone conference and video conference technology so as to reduce the need for face-to-face attendance by clients.
By way of example, in terms of our increased reliance on technology to reduce the need for physical attendance by clients, we are pleased to announce we have recently adopted the following two tools:
- SignIT: This is a user friendly tool for electronic signing enabling clients to sign documents online.
- Web-based VOI: These are user friendly platforms for online identity verification e.g. WebVOI, VirtualVOI, triVOI.
By employing these tools, we are able to verify the identity of our clients (e.g. for the purpose of conveyancing transactions) and have clients execute and e-mail us documents without the need for meeting face-to-face or having clients go to a post box to mail us executed documents. In this way, the health risks associated with COVID-19 are minimised.
We reiterate that we will continue to review developing governmental and medical guidelines and adapt our practices accordingly.
From the team at RN Legal