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September 6, 2021
This message is to alert partners that Healthcare Ready is ENGAGED for Hurricane Ida
Monday, September 6: This report includes an assessment of the potential impacts to healthcare and public health due to Hurricane Ida.

High-Level Situation Summary
  • As of Monday, September 6, Flash Flood Watch is in effect in Louisiana until 9 pm. The Southeast Louisiana area is expected to have numerous slow-moving showers and thunderstorms that will develop across the area today. The heaviest of these showers and storms will be capable of producing 2 to 3 inches of rain in a short period of time. Heat will remain a concern this afternoon prior to storms impacting the areas of southeast Louisiana with a Heat Advisory in effect for the entire area. There is still a significant part of the area without power and thus the continued heat advisories.
    • Damage assessment in Louisiana is now complete of Hurricane Ida’s devastation to Entergy service territory. The number of poles damaged or destroyed from Ida (30,679) is more than hurricanes Katrina, Ike, Delta and Zeta combined.  
    • Entergy released estimates for when power could return to storm-battered areas in Louisiana.  
    • Power outages are also leading to shortages in groceries, cleaning supplies, fuel, and other essentials. 
    • Power in most areas of Louisiana is expected to be restored by September 8. However, full restoration to heavily impacted areas may occur closer to the end of the month.  
    • On Friday, September 2, the U.S. Secretary of Energy authorized use of the Strategic Petroleum Reserve to help bring fuel to affected areas.  
Expected Impacts
  • Power outages: Across the states of Louisiana and Pennsylvania there are still customers without power, as of September 6.
    • Louisiana
      • As of September 6, over 520,280 people remain without power in Louisiana. It is the number one state with the most outages.  
        • Estimated restoration schedules by parish have now been released. Detailed maps are now available showing restoration time-tables for specific neighborhoods in hard-hit areas.  
    • Pennslyvania
      • Over 3,000 people are without power as a result of remnants of Ida passing through.  
  • Transportation:
    • Louisiana
      • Residents should stay off the roads until power lines, trees and other debris can be removed from all roadways. Visit for the latest on road closings.  
      • Louis Armstrong International Airport announced that its runways and taxiways did not experience any damage, and the Airport is operational.  
      • New Orleans Regional Transit Authority have restored of all bus routes to a modified Saturday schedule beginning Monday, September 6. Approximately 600 individuals were processed through the City’s transportation assistance program at the Convention Center on September 5, the vast majority of whom were residents of the evacuated apartment complexes. 
      • Uber will offer two free rides, up to $25 value each for up to 1,000 residents to get resources in New Orleans with the code “IDARELIEF2021”. 
      • Lyft will offer two free rides, up to $20 value each through September 14 to resources in New Orleans with the code “IDARELIEF21”.  
    • New Jersey
      • Newark Liberty International Airport and Teterboro Airport are open. 
    • New York
      • Amtrak service between Albany and New York City has been suspended until 9/7.  
      • Metro-North – Hudson Line – is operating on limited service with restoration expected early this week.  
    • Pennsylvania
      • Residents should stay off the roads until power lines, trees and other debris can be removed from all roadways. Visit for the latest on road closings.    
        • I-676 Vine Street Expressway reopened in both directions following heavy flooding in Center City Philadelphia. 
        • Several Montgomery County, PA bridges and the roads they carry remain closed as a direct result of Hurricane Ida. 
        • Roads impacted by downed trees or utilities in North Central Pennsylvania can be found here. 
  • COVID-19: Nationally some US hospitals are getting close to full capacity as Covid-19 continues to spread, and soon officials could be making choices about who gets an ICU bed. Concerns are rising that the combination of the storm and the virus may result in Covid-19 outbreaks spreading far beyond areas hit by Ida. We are tracking this closely and will continue to report on any analysis we have.
  • Resource Staging: More than 1,000 FEMA employees have been deployed to support Ida response and recovery efforts along the Gulf Coast and in the Northeast. There are eight FEMA Incident Management Assistance Teams deployed to support states affected by Hurricane Ida. Five are in Louisiana, New Jersey, New York and Pennsylvania each have one team in the state. Seven AmeriCorps FEMA Corps teams are supporting Louisiana recovery efforts.
    • As of September 4, businesses and residents in the 25 declared parishes can now apply for Disaster Unemployment Assistance, or (DUA) if their employment or self-employment was lost or interrupted as a direct result of Hurricane Ida. DUA will be available for unemployment beginning Aug. 29, 2021, until March 5, 2022. Visit to apply.
    • Individuals and households who have immediate or critical needs because they are displaced from their primary dwelling may be eligible for FEMA’s Critical Needs Assistance program, which covers food, water, prescriptions, medical supplies and other life-saving and life-sustaining items. Critical Needs Assistance is a one-time $500 payment per household. To be eligible, survivors need to be residents of a parish that was included in the federal disaster declaration and need to first apply for assistance at, through the FEMA app, or by calling (800) 621-3362. 
    • Federal low-interest disaster loans from the U.S. Small Business Administration are available to businesses, homeowners and renters. You may call SBA’s Customer Service Center at 800-659-2955, email or visit for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call 800-877-8339. 
    • The Crisis Cleanup Hotline is in operation for survivors who need help with clean-up and removal of damage from Hurricane Ida. The hotline will connect you with volunteers, local relief organizations, and faith and community groups to help with cutting fallen tree, drywall, floor and appliance removal, tarping roofs and mold mitigation. Call 844-965-1386 to request assistance. The hotline will remain open until Sept. 17, 2021. 
    • The Defense Logistics Agency has been activated for fuel support and leasing of additional generators. High output generators are being used in Baton Rouge, Louisiana. 
    • ASPR TRACIE has created a tip sheet for mold virtual resources. The tip sheet can assist community residents, business owners, and healthcare facility executives with dealing with cleaning up after floods, including preventing, identifying, and getting rid of mold.  
    • The U.S. Department of Energy authorized the Strategic Petroleum Reserve to conduct an exchange of 300,000 barrels of crude oil between fuel storage companies in Louisiana to alleviate any logistical issues of moving crude oil within areas affected by Hurricane Ida. This action will help ensure the region has access to fuel as quickly as possible as they continue their recovery. 
    • Additional resources for disaster survivors can be found here

Emergency Declarations 

  • Louisiana
    • State: DUA (Disaster Unemployment Assistance)  is available to unemployed workers or self-employed individuals who became unemployed as a direct result of Hurricane Ida that are otherwise ineligible to receive state unemployment insurance benefits. 
      • The deadline to file a DUA claim is Oct. 4, 2021. 
    • Food waivers:
      • As of September 5, recipients of Supplemental Nutrition Assistance Program (SNAP) benefits in 18 Louisiana parishes impacted by Hurricane Ida will receive automatic 55% replacement benefits due to power outages affecting at least half of their residents, following a waiver approval from the U.S. Department of Agriculture Food and Nutrition Service (FNS). 
      • The benefits – 55% of each household’s monthly allotment for August – will automatically be loaded onto recipients’ SNAP EBT cards on September 11. 
  • Pennsylvania
    • State/Local: Montgomery County, PA will operate a Multi-Agency Resource Center (MARC) for residents affected by Hurricane Ida. The MARC will be open on Wednesday, September 8 from 12 noon to 7 pm and on Thursday, September 9 from 9 am to 5 pm.  
      • At the MARC, residents will have access to representatives from non-profit disaster relief organizations; municipal, County, and State emergency management agencies; elected officials; and various County and State government human services agencies. 
Healthcare Response Updates and Needs
  • Emergency Medical Services 
    • New Orleans EMS releases portable generator safety video.  Days after Hurricane Ida, New Orleans EMS has responded to 18 incidents of carbon monoxide poisoning with two deaths and 16 hospital transport.   
    • As of September 5, New Orleans Health Department has continued post-Hurricane Ida wellness checks at multiple senior apartment complexes in New Orleans, evacuating 8 facilities that were deemed unfit for ongoing occupancy.  
  • Healthcare Facilities
    • Hospitals
      • Lousiana
        • Seven Louisiana nursing homes on Saturday (9/4) were ordered to close immediately because their patients were evacuated to a single warehouse ahead of Hurricane Ida. 
        • Wellness checks are ongoing at private facilities and the public is encouraged to call 3-1-1 to report dangerous living conditions in senior apartment complexes. 
        • Louisiana's Office of Behavioral Health is providing resources for anyone experiencing a crisis. 
          • Trained and compassionate individuals are available to support Louisianans with a listening ear, provide information and connect to confidential mental health and substance abuse services 
          • Evacuated residents have been triaged by medical professionals and transported to facilities appropriate for their condition, with the majority being bussed from the Convention Center to general population shelters in Northern Louisiana and some transferred to area hospitals. 
        • The U.S. Department of Health and Human Services (HHS) deployed more than 180 medical providers and other staff from the National Disaster Medical System to support the triage and treatment of patients in Louisiana.  
          • The station is staffed by Disaster Medical Assistance personnel and a group of credentialed medical volunteers identified by the Louisiana Department of Health.      
    • Dialysis Centers
      • As of September 6, approximately 25 dialysis facilities remain closed in Louisiana. Of the closed facilities, it is anticipated that several will come back online by the end of the week.   
        • Several facilities will be down for a longer period of time due to damage caused by Ida. Patients at these clinics have been transferred to nearby sites. 
        • Patients who need paratransit to get to a cooling site, dialysis center, food distribution site, or oxygen exchange you can call 311 to be connected to RTA paratransit. 
        • Staffing continues to be a barrier to reopening facilities as many staff evacuated the area in advance of the storm. Teams are working to identify direct patient care staff outside of the disaster area who may be able to support relief efforts.  
        • Many facilities continue to operate on generator power, and it is reported that most have adequate fuel and supplies, with fuel tankers topping generators. 
        • The number of unaccounted for patients has drastically decreased over the weekend.
  • COVID-19 Status
    • New Jersey
      • New Jersey Department of Health reports 1,648 COVID-19 cases reported to the state as of Sunday, September 5
        • New Jersey reported that there are 1,015 people hospitalized with COVID-19 across the state, 941 patients in ICU, and 113 COVID-19 patients on ventilators.  
  • Pharmacy Operations 

    • Rx Open is activated for Louisiana, Mississippi, Alabama, New Jersey, New York, and Pennsylvania. The map was last updated at 2 pm ET, September 6. As of this update:  

      • 0 out of 1,264 participating pharmacies in Alabama were reporting Closed or Unknown.    

      • 110 out of 1,122 participating pharmacies in Louisiana were reporting Closed or Unknown.     

      • 3 out of 685 participating pharmacies in Mississippi were reporting Closed or Unknown. 

      • 7 out of 2,016 participating pharmacies in New Jersey were reporting Closed or Unknown.  

      • 15 out of 4,814 participating pharmacies in New York were reporting Closed or Unknown.  

      • 8 out of 2,816 participating pharmacies in Pennsylvania were reporting Closed or Unknown.  

    • Although there is a noticeable uptick in the number of pharmacies reporting Closed or Unknown in these states compared to yesterday, we believe this is due to limited pharmacy hours and regular weekend closures.  

    • Additional pharmacy closures are expected to be reflected in the next update of the map. The map will be updated the afternoon of Tuesday, September 7.
Emergency Prescription Refills 
  • TRICARE authorized the following temporary prescription refill waivers due to the storm:  

    • Mississippi through 09/27/21  
    • Louisiana through 09/27/21 

    • Maryland through 09/10/21  

    • Pennsylvania through 09/08/21  

    • Alabama through 09/28/21  

    • Connecticut through 09/11/21  

    • New Jersey through 09/11/21  

    • New York through 09/11/21  

    • Virginia through 09/10/21  

    • West Virginia through 09/10/21  

  • To get an emergency refill, individuals should take their prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy, either call Express Scripts at 1-877-363-1303 or search the network pharmacy locator.    

Evacuations and Curfews 

  • Louisiana: 
    •  Throughout Southern Louisiana, curfews have been implemented due to the threat of damage from Hurricane Ida. A list of regional curfews can be found here.


  • Louisiana   
    • The City of New Orleans continues to provide transportation assistance to State-run shelters for New Orleans residents who wish to temporarily leave the Hurricane Ida impact areas. 
      • Residents who wish to use this service can now go to one of 8 RTA pickup locations between 8 am and 4 pm to get RTA bus transport to the Ernest N. Morial Convention Center.  
      • At the Convention Center, they will get registered for transportation assistance and board a motor coach bus to a State-run shelter in Northern Louisiana or in a neighboring state. The 8 RTA pickup points can be found here.  
  • Pennsylvania
    • Individuals in Philadelphia, PA with property that is uninhabitable, contact the Red Cross at 1-800-RED-CROSS (1-800-733-2767) or head to one of the city and Red Cross-operated reception centers, which are now open for those who were affected by Ida. 
  • Mississippi
    • Shelter openings by county are available from the Mississippi Emergency Management Agency.

Point of Distribution Sites and Cooling Centers 

  • A full list of cooling centers, supply distribution sites, and meal distribution sites in the New Orleans area operating from September 2 through September 10 can be found here.   
  • The Salvation Army mobilized feeding kitchens and emergency response vehicles in Albany, Baton Rouge, Hammond, Houma, Thibodaux, Gonzales, Kenner, LaPlace, Napoleonville, New Orleans and Raceland, Louisiana. 
  • Point of Distribution (POD) sites and cooling centers are also being stood up across the affected areas. An updated list of POD set up by the National Guard as of September 6 can be found here
    • Tangipahoa Parish has established 11 new POD sites as of September 6 that will be distributing are water, ice, MREs, and tarps. 
    • Lafourche Parish has established four POD sites that will be open from 8 am to 6 pm and will supply various supplies such as water, MRE’s, and tarps.  
    • Terrebonne Parish has established ten POD sites that will be open from 9 am to 5 pm daily and will supply water, ice, MRE’s, and tarps.  


  • Louisiana 
    • 911 services are down for 4 Parishes. 
      • Lafourche - 985-772-4810 & 985-772-4824 alternative numbers 
      • Tangipahoa - 985-748-3246 alternative number 
      • Acadia Parish - 337-788-8772 alterative number 
      • St. Charles no service line 
    • As of September 5, 10.8% of the state is reporting out of service.   
    • Cable and wireline companies reported over 300,000 subscribers out of service.    
    • During Hurricane Ida, there have been 3 Special Temporary Authority permits granted as of 11 am September 5.    

Port Closing 

  • Since September 1, the Captain of the Port (COTP) New Orleans has set port condition NORMAL. Port NOLA resumed limited cargo and vessel operations, beginning with breakbulk vessel cargo, September 2. 
    • New Orleans Public Belt Railroad (NOPB) operations have also resumed with modified hours between 7:00 am - 4:00 pm to connect with BNSF, NS and UP. 
    • Container operations will resume at the Napoleon Avenue Container Terminal Tuesday, September 7. 

Boil Water Advisory

Potential Oil/Resources Impact

  • Louisiana
    • As of September 6, the majority of gas stations in Baton Rouge (65.2%), New Orleans (61.7%) and Lafayette (54.8%) were without gas, according to outages compiled by GasBuddy. Those outages are being driven by a combination of spiking demand and complications supplying the fuel caused by power outages. 

Other Actions 
If you become aware of situation(s) that may adversely affect healthcare supply or care in the affected area, or if you would like to request the assistance of Healthcare Ready, please contact us at or call 1.866.247.2694. 
We are standing by, ready to assist those in the impacted areas. For those of you in the affected areas, our thoughts are with you. 
Thank you, 
Healthcare Ready Support Team 


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