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Our Clients Are Thankful!

We recently asked our clients to give us feedback on our response during the pandemic so far. Many took the time in this anonymous survey to tell us what was most meaningful to them. They most frequently expressed appreciation for check-ins/staff support, personal protective equipment, delivery of groceries, educational information our staff provided to stop the spread, temperature checks and building cleaning.

WE ASKED:
ON A SCALE OF 1 TO 10, WITH 1 BEING "NOT AT ALL" AND 10 BEING "AMAZING," HOW SUPPORTIVE WAS ACMH STAFF DURING THE HEIGHT OF THE COVID-19 PANDEMIC?

Of the 401 who responded to this question, two thirds responded with an “8” or higher; more than half with a “9” or “10.”
“ACMH was there in case I got a bad case after the virus and came to visit and brought important items to get through the pandemic. I knew I only had to call, and help would be available for us. The case worker was so brave to travel and bring masks.”

HAVE YOU HAD "MEETINGS" WITH ACMH STAFF OVER THE PHONE IN PLACE OF IN-PERSON MEETINGS DURING THE PANDEMIC?

412 responded to this question.
“One of the most meaningful things ACMH did to help during the pandemic was check in on us to make sure we were okay. Asking us if we had food, water, checking in on our mental health, showing concern.”

WOULD YOU PARTICIPATE IN VIDEO MEETINGS WITH ACMH STAFF?

404 responded to this question. While 41% of survey respondents said that yes, they would be interested in video meetings with ACMH staff, many also lack the necessary resources (not owning a smartphone or having enough minutes, lacking access to a stable Internet connection, or they may require additional support), underscoring some of the challenges in transitioning to virtual meetings.
“When I heard from someone, just speaking with me, asking how I was doing physically, mentally, emotionally, it made me feel ‘not alone.’”

PLEASE COMMENT: "OVERALL, I AM SATISFIED WITH THE SERVICES I RECEIVE FROM ACMH."

412 responded to this question. 74% agreed or strongly agreed.
“They held strong and stood on top of things.”

Urge Governor Cuomo to Fully Fund Mental Health Housing

The Bring It Home campaign has started a NEW E-Letter Campaign urging Governor Cuomo to protect 40,000 vulnerable New Yorkers by adequately funding community-based mental health housing programs in his 2021-22 Executive Budget. During this time, the Governor and his staff are making decisions on where funding for his next Executive Budget will be allocated. Please join the Bring It Home campaign to remind him that funding mental health housing programs adequately is critical to the recovery of so many New Yorkers. The Bring It Home campaign's goal is to send at least 20,000 letters to the Governor before he finalizes the budget at the end of December. The campaign encourages you to send the E-letter as many times as you’d like and forward this link to anyone who would also be willing to send it!

Giving Thanks for Our Community

This Thanksgiving will undoubtedly look different for all of us. In previous years, clients would join with staff to share a Thanksgiving meal together. Instead we will be providing individually prepared Thanksgiving and December holiday meals to all our single-site residents and holiday care packages to all our other clients who live in individual apartments throughout the City.

Donations to assist us in making the holidays a little brighter for our clients are greatly appreciated. We wish you all a happy, safe and healthy Thanksgiving, from our community to yours.

Support Our Work This Holiday Season Through AmazonSmile

Whenever you shop on Amazon, you can also support the mental and physical well-being of vulnerable New Yorkers with every purchase. Visit www.smile.amazon.com and select us as your charity of choice. Amazon will donate 0.5% of every eligible purchase.
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ACMH, Inc. is a 501 (c) (3) not-for-profit corporation founded in 1973.
ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers.
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ACMH, Inc. · 254 W 31st St Fl 9 · New York, NY 10001-2813 · USA

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