Recovery & Resilience

As New York City reopens, we continue to evaluate, identify, and communicate best practices and prepare for future resurgences of COVID-19 in the months ahead. We have secured and rationed personal protective equipment for our staff and residents, maintained 24/7 staff coverage at our congregate sites, conducted up to daily phone check-ins for all our clients and provided ongoing training to clients and staff on mitigating transmission of the virus. Thanks to our exceptional and dedicated staff, we have never wavered in showing up for our clients, some of the most vulnerable New Yorkers.

Thank you for your support to help ensure physical and mental health in these difficult, unprecedented times. 

Our Respite Services Have Returned

Our Short-Term Crisis Respite & Transitional Step-Down Housing program (“Respite”), staffed by peer counselors and housing navigators, suspended admissions in mid-March. We are thankful that with a COVID-19 transmission mitigation plan in place, Respite reopened on July 1, and is once again serving adults facing a psychiatric crisis or reentering the community from hospitalization.

During the suspension of Respite, instead of furloughing the staff, they were redeployed to assist staff in our Queens and Manhattan Supportive Apartment programs, helping with daily check-in calls to clients. Over time, genuine relationships were formed over the phone. “At the start of the pandemic, many clients were anxious with the uncertainty of the times, but as things began to slowly progress and clients became more aware of the various ways to protect themselves from contracting the virus, their anxiety eased,” shared Zalika Gibson, Senior Case Manager for our Queens Supportive Apartment program. “Knowing that we have the support of coworkers from another program, even though we have never met them in person, was very touching and invaluable for us and for clients as well.”

Adrian Postel, Respite Peer Counselor added that during these check-in calls, he often heard from clients who expressed concern about feeling anxious having to stay home more than usual. He suggested activities like meditation, yoga, arts and crafts or simply reaching out to a loved one or a close friend as helpful coping skills. “They shared with me that this was very rewarding for them and I noticed that we also created a special bond and mutual respect that will be greatly missed and that will be held very dear to our hearts forever.” 

About ACMH Short-Term Crisis Respite & Transitional Step-Down Housing

ER Diversion

Guest Satisfaction

Respite Deliverables

Guest Testimonies

About Respite

ACMH’s Short-Term Crisis Respite & Transitional Step-Down Housing ("Respite”) provides short-term stays, typically seven days, for individuals experiencing a psychiatric crisis in order to avoid preventable emergency department visits and hospitalization. It also provides a step-down for patients discharged from the hospital who might not be ready for a full transition back into the community. 

Staffed by peers with lived experience and housing navigators, guests are encouraged to develop a Wellness Recovery Action Plan (WRAP) and engage or re-engage in community services and supports.

Respite beds are co-located in community residences in Washington Heights and the East Village, sharing building amenities, outdoor space, and opportunities for recreation and socialization. Bilingual staff and language lines are available.

Support our work


Whenever you shop on Amazon, you can also support the mental and physical well-being of vulnerable New Yorkers with every purchase.

Visit, log in with your Amazon credentials, search for ACMH and select us as your charity of choice. Amazon will donate 0.5% of every eligible purchase. 
ACMH, Inc. is a 501 (c) (3) not-for-profit corporation founded in 1973.
ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers.
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ACMH, Inc. · 254 W 31st St Fl 9 · New York, NY 10001-2813 · USA

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