Updates and Information from the Athabasca Tribal Council
Tuesday, March 24, 2020

ATC Operations Update

ATC management staff continue to have daily video conference calls to ensure that our essential services in Medical Transportation, Child Family Services and support to Post Secondary and High School Boarding Home students will continue.

Phone line issues: Please be advised that ATC has been experiencing difficulties with our phone services. Due to higher call volumes in the area, people have been calling ATC and getting a message that all circuits are busy. We have been working with our phone service provider to resolve this issue. If you are calling and getting this message, please continue to call and you will get through when the circuits become available. We hope this issue is resolved as soon as possible. Alternatively, you can email ATC at

ATC Office Contact Information:

Phone: (780) 791-6538

After Hours Essential Service Contact Information:

Edmonton Medical Transportation 
Child & Family Services On Call 
Child & Family Services Crisis Unit 
Alberta-Wide Mental Health Help Line

Quick Links

Government of Alberta Update

Alberta has declared a state of public health emergency to protect Albertans from COVID-19. 

If you recently returned from travel outside Canada, were exposed to COVID-19, or have symptoms - cough, fever, fatigue or difficulty breathing:

More updates can be found at

Updates on what to do if you think you have COVID-19

If you are sick or think you may have been exposed to COVID-19:

  • If you have any symptoms, including a dry cough, fever, difficulty breathing, shortness of breath, runny nose, nasal congestion or a sore throat you MUST self-isolate and visit and complete the online self-assessment tool to determine if you need testing for COVID-19.
  • Please DO NOT visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link (811) first.
  • If your symptoms worsen, call 811. They are experiencing heavy call volumes and will get to your call as quickly as they can.
  • Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.

How to Self-isolate

If you need to self-isolate, follow these guidelines:

  • stay home – do not attend work, school, social events or any other public gatherings
  • avoid close contact with other people – especially seniors and people with chronic conditions or compromised immune systems
  • don’t take public transportation like buses, taxis or ride-sharing, where possible
  • watch for symptoms in yourself or a family member
For more information visit our website at

Informative Websites:

Mental Health Resources During COVID-19

Alberta Health Services recognizes that accessibility to mental health information is crucial during a crisis. During this stressful time, AHS has provided Albertans with coping strategies to better serve Alberta's citizens and their families.

Student Learning During COVID-19

The Government of Alberta recommends that students continue to learn while in-school classes are cancelled.

School authorities will offer at-home learning opportunities for all Kindergarten to Grade 12 students online or through accommodations like course packages and telephone check-ins.

Teachers will determine what content to cover based on remaining curricular outcomes and plan tasks that are reasonable to do from home.
Learn more on the Government of Alberta's website.

How to Talk to Your Child

Below are some articles and resources that may support you in talking to your child about COVID - 19.


Resources to Use at Home

If you are looking for some ideas on what to do with your children on your own here are some ideas:

Structuring Your Child's Day

Predictability and routine can be important for all of us in times such as these. Below are some ideas families might choose to consider as they're developing a structure that works best for them.



Staying Busy with Social Distancing 

Social distancing is recommended for all Canadians at the moment. Schools in Alberta have been closed, people are recommended to work from home where possible. When out in public it is important to keep 2 metres between people where possible. 
We have some helpful links below to help you and your family keep busy at home.
Chris Hadfield provides four useful steps to productive self-isolation.


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