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Welcome to the spring issue

In this edition: 
  • Joint South Gloucestershire & Bristol Safeguarding Adults Boards Conference: 8 March 2016
  • Update on the Workforce Survey 2015: Phase 2 – Managers of Services
  • Stop Adult Abuse week: how you can get involved
If you have an item you would like included in the newsletter or have ideas on what you would like to see featured, please contact Sheila Turner at  

Joint South Gloucestershire and Bristol Safeguarding Adults Conference.


Ensuring Good, Achieving Excellence

A joint half day conference was held at BAWA on 8 March 2016.It was attended by 162 people who provide services within the Social Care and Health sectors across Bristol and South Gloucestershire. The feel of the conference was really positive with people coming together to share their experiences and learn from each other.

The conference was introduced and concluded by the Independent Chairs of the two Safeguarding Adults Boards and included key note speeches by the Directors from Bristol City Council and South Gloucestershire Council. The cross-cutting theme was the importance for everyone to work together to provide high quality services to people safely and to acknowledge some of the barriers to this. The workshops reflected some of the areas which have been raised by people during the last few months.

There was a great variety across the 8 workshops and people could go to two of them. They covered a broad range of topics from CQC  “What is outstanding?” through “Working towards Excellence in Dementia Care”, The Care Act, Working together to commission services to manage risk, and perspectives from service users and lay assessors.   The main comment was that people would have liked to do more workshops. The balance was that by doing this as a half day it was put on for free!

94% of the people who attended thought that it was useful and that the half day format worked so the plan is to repeat it later in the year with a different topic. Issues around mental capacity seem to be a high priority especially when linked with self-neglect.   

Thank you to everyone who attended and made it such an interesting day. Hopefully people who did not attend have had feedback. Thank you also to all the people across the two areas/Safeguarding Adults Boards who worked so hard to make it happen. If you have ideas for future conferences do feel free to let us know through your Provider Forum Representatives or, if you work for South Gloucestershire Council, direct to me.
Sheila Turner
Safeguarding Manager

Workforce Survey 2015-16: Summary Report to SAB

Our second survey of local employers ran last year; the final report summarising the 150+ responses was discussed at the Safeguarding Adults Board meeting in March.
The survey questions were mainly about the safeguarding adults training that employers organise for their staff. It gave agencies the chance to tell us about service changes and improvements they’ve made and how their staff support adults at risk of abuse.
The report was well-received by the SAB which approved all the recommendations in it. So we are doing some follow-up work now to get more information from some agencies to help us understand their responses in more detail.
Overall, the responses gave an encouraging picture of how employers are making sure their staff have the knowledge and skills to support adults at risk. There are six main methods that agencies are using: good induction, regular supervision, team/staff meetings, performance observation and monitoring, annual appraisal, and debriefs after incidents. Really high numbers of respondents said they used most or all of these in some way. In addition, over 80% said they use face-to-face safeguarding training for new staff, rather than e-learning, DVD or online methods – this is a big increase on the last survey 3 years ago.
A few quotes here show how training is now being put directly into practice and making a real difference:
“Staff…are reminded that everything we do is to do with safeguarding….it is no longer a taboo subject, as it was thought of years ago, but something good to discuss; and something we put into the heart of our consideration within everyday practice”
“Being aware of an issue & raising with other professionals & family members enabled a service user to remain more independent with managing their finances”
“Redesigned dining, lounge areas - smaller quieter spaces…. choice of where to sit and options throughout the home - dramatic reduction in instances and alerts”
The report, together with two appendices showing the full answers to the questions we asked, will be available on the joint South Gloucestershire Safeguarding Boards website at (under Minutes of meetings).

Appendix 2 includes many of the tangible examples about the good practice and changes agencies have made as a result of safeguarding training, as well as some feedback on the safeguarding process itself in South Glos.   
The survey report is being shared across the sector to help organisations look at what they might want to do differently to safeguard adults well: delegates at the recent joint conference received a copy and it will be included in Provider Forums and Dignity in Care Network meetings as well as on the multi-agency Safeguarding Adults training courses. These can be booked via the council’s self-serve learning and development website:

Stop Adult Abuse week 13 -17 June 2016: how you can get involved

For the third year running it has been agreed across South Gloucestershire, Bristol, Bath and North East Somerset and North Somerset to designate a week in the summer as Stop Adult Abuse Week.  The week is planned to coincide with World Elder Abuse Awareness Day on 15 June.  
We can all play our part in making the week a success by placing an even greater focus on raising safeguarding awareness and encouraging reporting during the week among staff, service users, partners and the public.
In South Gloucestershire, we will be reinforcing the message: If in any doubt speak out and we are encouraging board members, providers, local organisations like supermarkets, GP surgeries and other public facing groups to do the same. 
How you can get involved:
  • Display the posters we sent to each SAB member organisation, hand out the cards to your staff and use the hashtag #stopadultabuseweek for social media posts about the week.
  • Pass on the key message If in any doubt speak out for the week: if you are concerned that an adult who is unable to protect themselves may be being abused or neglected, please call the Adult Duty Desk at South Gloucestershire Council on 01454 868007 for advice and to talk through the situation so that the best way forward can be found.
  • Use team meetings and other existing channels like newsletters, your intranet, website and social media to ask and discuss:
    • Is there anything further we can do to review and improve current practice wherever possible
    • Are we ensuring that everyone we work with is clear what to do if they are abused/neglected?
    • Ask staff to look at South Gloucestershire’s safeguarding website:
The aims of the week for South Gloucestershire SAB are:
  • To encourage people living and working in South Gloucestershire to act on any concerns they have about a vulnerable adult at risk
  • To promote the message that:
    • everyone has the right to dignity and respect so that they can live their lives feeling safe and free from abuse
    • If in any doubt, speak out: whether you are someone experiencing abuse, a carer, family member or friend, a member of staff or the public, you must report your concerns.
Please do all you can to promote safeguarding awareness and remind people of what is available to support them during Stop Adult Abuse Week.  
See for further information.

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