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Update for our members
22 December 2020

Please see below for an update from South Gloucestershire Council which was sent to all members. 

A message from the council

We were all worried to hear Saturday’s announcement about a new Covid-19 strain and resulting changes to the rules at Christmas. Whilst we appreciate that this has meant many having to amend their Christmas plans, it is more important than ever that we all try to keep our social interactions to a minimum to stop the spread to protect our loved ones and the most vulnerable. Remember, you may only see a maximum of two other households (your ‘Christmas bubble’) on Christmas Day itself. You cannot see anyone from a Tier 4 area, and we would urge everyone to make responsible choices and consider the impact of their actions over the festive break. 

However, we were pleased to hear the more positive news today that over half a million people in the UK have now received their first dose of the Covid-19 vaccine. The speed of the vaccination rollout is good news and will support some of our most vulnerable residents. 

If we need to make you aware of any further changes, we will contact you again. Thank you to all our members for your support over the last nine months, may we wish you a very happy, safe and peaceful Christmas and New Year.


Cllr Toby Savage
Leader of South
Gloucestershire Council
Dave Perry
Chief Executive,
South Gloucestershire Council

Council service updates

Christmas & New Year services
A reminder that you can check our Christmas and New Year opening times and service changes here, including your waste and recycling collection dates and how to recycle real Christmas trees.
Thanking our community groups
Look out on our facebook and twitter accounts for our 12 days of Christmas thanking local community organisations for all their work supporting local residents during this pandemic. 
Recycling at Christmas

Do the scrunch test to check whether your wrapping paper contains plastic. We can only recycle wrapping paper without glitter, foil and/or plastic. Most of the extra waste we produce at Christmas is recyclable, though. Put extra plastic and cans or paper out next to your normal containers in bags (not bin liners) and cardboard in another cardboard box. Put all glass bottles and jars inside your green recycling box.

There are some great tips here for reducing food waste.

Email us
Send us your questions
Call us
Freephone us on
0800 953 7778
Covid website

Public health advice

The main Covid-19 messages we are focusing on this week are around:
  1. Our Covid-19 survey
  2. Schools testing
  3. Celebrate Christmas and New Year's Eve safely at home.
Where possible, we ask that you please share these messages through your social media, newsletters and websites as appropriate. You will find the full stories below. 
Thank you for helping us share important health news.
Covid-19 survey 

Please take this short survey to tell us about how you’ve found following the government guidelines for the last few weeks and how the Christmas period will affect plans or routines. Please do feel free to share the survey too. Responses will help us in our work to support residents and local organisations.

Schools testing
The Government has made several announcements about testing secondary aged pupils and staff from the beginning of January.  At the moment, we know that children and young people in years 7, 8, 9, 10 and 12 will move to remote learning from 4 January, but all primary aged pupils and those in years 11 and 13 will return as normal subject to teacher training days. Along with our schools and multi-academy trusts, we are awaiting further details on testing. We’ll update the website when we know more.
Reporting to your school 
Your child’s school will have advised you about who to notify if your child tests positive for Covid-19 over the Christmas holiday. You can read the guidance here
Celebrate New Year’s Eve safely at home

The best way to keep yourself and your loved ones safe this New Year is to see in 2021 at home with members of your own household or support bubble only. Under current restrictions in South Gloucestershire, you must not mix households indoors. Please avoid gatherings of any kind and don’t meet in groups outside. It may not be the New Year’s Eve you would normally have but staying home is the safest and most sensible way to celebrate this year. 

Covid-19: The local picture at-a-glance
Our local Covid-19 dashboard is an ‘at-a-glance’ picture of the current situation in South Gloucestershire. It provides the latest published Covid-19 figures specifically for South Gloucestershire including: total number of laboratory confirmed cases to date, number of laboratory confirmed cases in the last 7 days, the 7-day rate per 100,000 population and total number of all deaths by week and since January 2020 where Covid-19 is mentioned on the death certificate. This is updated daily Monday to Friday, in the morning.

Visit the South Gloucestershire Covid-19 dashboard here.

In your community

Have your say: budgets

Have your say on how much is spent on local policing and on our council spending priorities for the year ahead.

Reminder: Funding for community groups

Book clubs, walking groups and other community projects can apply for a share of a £4million fund designed to help reduce loneliness in the coming months. The Local Connections Fund is designed to help local organisations bring people and communities together as the country recovers from the coronavirus outbreak. Read the details here

Shop Downend
Stay local to support your local high street and avoid unnecessary travel. If you live near Downend, it’s the perfect place for a spot of last-minute Christmas shopping, with lots of independent stores and businesses. Find out more about Downend in our video below. You can also find out about our other local high streets here

Winter mini-challenge 

Our libraries are running a children’s Winter Mini Challenge to bring some extra special reading rewards this winter. Sign up here and join our reading heroes. Go to our Facebook page for fun videos, book recommendations and activities over the next few weeks.

The Park Primary School Christmas Show
You can watch this local primary school’s special Christmas Show, filmed outside in Kingswood Park this year, below.
Contacts for members over the festive season
  • In an emergency 
    • Call Police 999 who will contact the council if support is required
  • Out of hours concerns about an adult or child – call 01454 615165
  • Out of hours council emergencies please ring  – call 01454 868009
    • We have 24/hour emergency cover and your call will be actioned by the relevant team
  • The quickest way to action a general service request is using the online forms which are integrated into our back office systems
  • Alternatively you can call the contact centre – 01454 868009
    •  We are open until 1pm on Christmas Eve and reopen on Wednesday 30 and Thursday 31 December 8.45am – 5pm. (Shut New Year's Day)
  • Our One Stop Shops and Contact Centre are only available between Christmas and New Year for emergency cases
  • Emailing officers directly is likely to result in a delayed response due to annual leave.
Access West project update

The Access West Communities project is starting to circulate a short travel survey to residents in new developments to gauge how the Covid-19 restrictions and disruption to travel is impacting how they intend to travel in the future when restrictions are lifted. Residents can also use the survey to learn more about Access West’s free travel offers. The first wave of the survey is for a selection of 500 Lyde Green residents. The survey is online. A second wave will be sent to Lyde Green in early January 2021, followed by North Yate New Neighbourhood and Blackberry Park (Coalpit Heath) in February- March 2021. Headline insights from each wave of the survey will be posted on Travelwest's new development travel information pages. 

Useful sources of information

  • South Gloucestershire Council dedicated webpage:
  • Our partner Southern Brooks for support with food deliveries, prescriptions, mental health support and much more on 0333 577 4666 Mon-Fri 09:00-17:00.
  • South Gloucestershire Council social media accounts: Twitter and Facebook
  • Latest information from the Government on Covid-19:
  • NHS information on Covid-19:
  • British Sign Language (BSL) videos from Public Health England on Coronavirus and staying well this winter are available on our YouTube channel
  • British Sign Language (BSL) videos from South Gloucestershire Council with short updates on the Covid-19 situation in South Gloucestershire are available on our website.
Copyright © 2020 South Gloucestershire Council, All rights reserved.

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