Copy

Canvas performance degraded: SpeedGrader Docviewer
May 16, 2022

Canvas is experiencing degraded performance. Specifically, the Docviewer feature in Speedgrader is not displaying submissions. When trying to view a submission, users receive an error “Service is currently unavailable. Try again later.” The Files area is also affected. Files may not render for viewing, though they may upon reload. As a workaround, users can download the document from SpeedGrader for offline review.

Instructure is working to identify the cause and implement a fix.
 
You can receive updates at https://status.instructure.com/ or https://status.huit.harvard.edu/.

Please be in touch if you have any questions or need assistance,
HUIT Academic Technology

Copyright © 2022 Harvard University IT / Academic Technology, All rights reserved.






This email was sent to <<Email Address>>
why did I get this?    unsubscribe from this list    update subscription preferences
Harvard University IT/ Academic Technology · 1430 Mass. Ave. · Cambridge, MA 02138 · USA

Email Marketing Powered by Mailchimp