A RAPid alert on behalf of ORSP and eResearch.
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eRPM and other U-M ITS Services Restored


As reported yesterday, an issue with the MiStorage maintenance negatively impacted multiple services across the University of Michigan, including the eResearch Proposal Management (eRPM) system. 

Information Technology Services (ITS) reports that service was restored at 2:50 a.m.  ITS has been monitoring throughout the morning, and systems are working as expected. 

Yesterday the Office of Research and Sponsored Projects and ITS worked diligently throughout the system degradation to ensure the successful submission of external grant proposals. We are grateful to U-M project teams for their patience and collaboration while we worked together to resolve resulting issues. Thank you!
 

Questions


  • For system support, please contact the ITS Service Center and request escalation to the eRPM team.
  • Call 734-764-HELP (4357) or open a chat session Monday-Friday from 8 a.m–5 p.m. (EST).
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Constance Colthorp, Communications Manager
orsp-sponsored-programs-communications@umich.edu 
Research - Office of Research and Sponsored Projects (ORSP)
Finance - Sponsored Programs Office (Sponsored Programs)

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