The RAP - Resources, Professional Development, Events
Winter 2020/2021

The Research Administration Post:

Resources, Professional Development & Upcoming Events

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Resources & Professional Development
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Resources & Professional Development

Best Practices in CommunicationsBest Practices for Communication

Effective communication is at the heart of any thriving organization. Each day we ask questions, offer and seek updates, and strive for understanding and good outcomes. 

In our new remote work culture, and with the increased stress and demands of a pandemic, we all can benefit from a refresher on established protocols and clear expectations for communications. 

The RAAC (Research Administration Advisory Council) Communications Subcommittee has updated our Best Practices in Communications brochure to guide us with communication between U-M research project teams and central offices (like the Office of Research and Sponsored Projects (ORSP) or Finance-Sponsored Programs), whether through traditional means or via the eResearch proposal management system (eRPM).

  • Page 1: General Tips to guide any communication scenario.
  • Page 2: eRPM Communication Matrix to guide on when to use different communication eRPM activities, accompanied by links to eRPM step-by-step guides.
  • Page 3: Email vs. Phone Communication Matrix with tips on when to email vs. when to phone.  
In addition to the brochure, in the last Research Administrators’ Network (RAN) meeting Craig Reynolds shared the following guidelines for when project teams encounter questions or need to contact ORSP.

Tips when contacting ORSP and other Central Offices

  1. First, check locallyOften questions can be answered by your supervisor, your unit research administrator, or your dean’s office. More general questions can be asked on the new U-M Research Administration Forum on Workplace. Your colleagues can help. Peer-to-peer support is indispensable!
  2. The Request ORSP Action” activity is still the preferred method (when it’s available) for communicating about a specific project. It places the item into the PR's eRPM work queue and can be seen by colleagues providing coverage, should the intended PR be out of the office.
  3. We are not forwarding phones. This is consistent with current guidance from ITS. 
  4. Project teams are encouraged to call and leave a voicemail for urgent matters. Your voicemail message will be transcribed and received via email. The PR’s voicemail greeting will inform the caller if the PR is out of the office.
  5. Any urgent message must include the reason for urgency and the consequences for a delayed response.
  6. If you find that your PR is out of the office, call the PR’s Support Staff team member or whoever the PR’s out-of-office message directs.

    Beyond that, avoid communications to multiple people as it can create redundancy in effort among ORSP staff. Be mindful of ORSP Response Time Goals.
  7. Unless a PR has specifically asked you to communicate with them via Google Chat, please refrain from using this method to contact ORSP staff.
  8. When leaving messages, always include the PAF, AWD, or UFA number, along with the PI’s name and a succinct description of the problem.
  9. Project teams should plan ahead for all deadline-driven activities (including proposal submissions) to allow ample time for questions.
Your help is appreciated!
Download the Best Practices in Communications brochure.

Enhancements to Publication Restriction Project Team Impact Form

Publication Restriction Project Team Impact FormWe applied an enhancement to the Publication Restriction Project Team Impact Form document, and it now allows for multi-line entries.

When do we need this?

Sometimes a sponsor requests a publication restriction that runs counter to our principle of open scholarly exchange and openness in research

Such restrictions must be approved by the vice president for research via an Agreement Acceptance Request (AAR) using this form.

National Institutes of Health Public Access Policy

NIH LogoThe Taubman Health Sciences Library is offering virtual workshops on the National Institutes of Health Public Access Policy by request. Complying with the Policy can be a daunting task that can be time-consuming and frustrating

The workshop will help in navigating the complex process required in complying with the policy, covering the NIH Manuscript Submission System (NIHMS), tracking compliance, eRA Commons and the Research Progress Report (RPPR).

To schedule a workshop, send an email to

NCURA Videos Available on ORSP WebsiteNCURA Logo

Did you know the ORSP website hosts video content from NCURA? You will find this rich professional development content behind a password-protected area, to be accessed only by our U-M community. The most recent video is:

Title: NCURA Compensation Compliance Webinar
Date: November 17, 2020
Description: This webinar focuses on the compensation requirements outlined in the Uniform Guidance (UG) 200.430 and provides an overview of the Internal Control Framework foNCURA Video pager compensation compliance.

Other NCURA video resources include:
  • ORCID: Connecting the Research Community Webinar
  • NIH Fundamentals
  • NSF Fundamentals
  • Proposal Development 1, 2, and 3
  • Award Negotiation and Acceptance 1, 2, and 3
View NCURA video page.

Sharing Research Tools and Biomaterials: TechTransfer can Help

Learn more about sharing Research Tools and Biomaterials and how TechTransfer can help.Research Tools

What are Research Tools and Biomaterials? 

Common examples of research resources or research materials include:

  • antibodies, peptides, and engineered proteins
  • small molecules, antisense oligonucleotides
  • research reagents
  • expression plasmids and proteins derived from them
  • cell surface receptors
  • cell lines
  • animal models (e.g., knockout mice)
  • research devices
Contact a team member at 734.763.0614 or email U-M Tech Transfer.

UROP Still Recruiting Research Projects for 2020-2021

UROPUROP is still accepting research project submissions for the next academic year. Due to COVID-19 circumstances, we encourage you to think about the elements of your project that can be done remotely and those that require in-person work.  

Program highlights:

  • UROP is open to first and second-year undergraduate students and community college transfer students who may often work with you throughout their academic career at the University of Michigan.
  • You will have the opportunity to interview and select the students you wish to invite into your project.
  • Students participate in the program the entire academic year from September-April.
  • UROP covers the students’ compensation through work-study funds or academic credit
  • UROP provides research skill-building workshops including Refworks, Matlab, GIS, Endnote, SPSS, STATA, Keeping a Laboratory Notebook, etc.
  • Supplementary research funding of $500-800 per student is available for mentors to cover research-related expenses.   

If you would like more information about our program or are ready to mentor a UROP student, please visit our website or contact the UROP Associate Director, Luciana Nemtanu (

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Upcoming Events

Copyright Courses in Early 2021

The RAP and RAPid newsletters are a joint communication effort of ORSP and Finance-Sponsored Programs:

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