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When you run your own coaching or consulting business, it is vital that you know what makes your business different and what makes it stand out from the crowded marketplace. This issue of Scribbles will help you get clear what makes your business REALLY different. January 2017

What Makes Your Business REALLY Different?


Every year in January, I plan out what I’m going to write about in Scribbles for the coming year. Having a content plan makes the writing much easier, and this year I’ve come up with a number related theme. This month, as January is the first month on my calendar, I’m thinking about number one. What makes your business Number One? What makes it really stand out from the crowded marketplace?

Read on to find out more about a very simple way of showing your potential clients what makes you really unique and why they should work with you.

Best wishes,


01635 578 500

What Makes Your Business REALLY Different?

When you run a coaching, consulting or training business, you face tough competition. There are literally thousands of other people out there, doing something similar to you, going after the same potential clients as you. While I firmly believe that there is plenty of work to go around, there is also something that you can do, to make it easier for prospects to see why they should work with you, rather than one of your competitors. You need to show them what makes you truly unique and different to everyone else.

Traditional marketing says that your USP – unique selling point – is something like being able to do it cheaper, quicker or more efficiently than your competitors. The problem with this is that people most people actually buy on emotion. A client will buy because they want something – not necessarily because they need it. They will engage your services because they WANT to work with you, making an emotional decision, rather than a rational one. This means that you need to understand your emotional USP and how to use it.

What is an emotional USP?

There are six human emotional needs first articulated by Tony Robbins. These have been further developed by Nikki Burns, Entrepreneur and Business Advisor, into a structure for formulating the emotional USP for your business. This helps you to establish and articulate the key reason why people will buy from you.

Here are the six emotional needs, along with a description of an associated business USP driven by emotion:

  • Certainty – someone will buy from you because they know you’ll get the job done. You provide security and consistency
  • Contribution – they will buy from you because they know you’ll help them make a significant contribution through their business
  • Connection – they’ll buy because they know you’ll be able to connect them with the people they need
  • Growth – someone will buy from you because they know you’ll help them or their business to grow. They want continual personal and business development
  • Significance – they’ll buy because they know you’ll help them feel valued. They want to feel important and needed
  • Variety – they will buy because they know you’ll bring them the variety they want. They prefer uncertainty

At Appletree Marketing, our emotional USP is certainty. Our clients work with us because they know we’ll get their marketing done for them, on time, on budget and without them having to worry about it. We use this in our marketing messages, to tell prospective clients that they can trust us to do their marketing and get them new clients.

Another way to look at this is to think about what sort of car your business would be, if you described it as a car. Appletree Marketing is a Volvo – safe, reliable and guaranteed. If we tried to promote the business as a fast, fun sports car, we would fail. But when we use ‘Volvo’ language we easily find the sort of clients who we love working with, who are looking for a safe pair of hands.

What is your emotional USP?

Take some time to identify your emotional USP and then use the most appropriate language in your marketing to make your business really stand out.

How Successful will Your Business be in 2017?

Places are filling fast on our next free webinar. Book yours here.

Every year thousands of new coaching and consulting businesses are set up. Every year, the majority of those businesses fail. Why? I believe it’s because too few have a proper plan for their business or their marketing. They try a number of different marketing activities, spending money they don’t have, and don’t get proper results.

Don’t leave the success of your business to chance!

Join us on our next free webinar at 11am on Tuesday 24 January 2017 when we’ll share with you our top three secrets of great marketing planning, to help you to save money, save time and get new clients!

You’ll also be able to ask any questions you have about marketing planning, or promoting your business in general. If you run a coaching, consulting or training business, then join the webinar and we can show you the best marketing activities to use for your business, to bring you new clients.

Click here to reserve your spot – there are still a few places left on this limited event!

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