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April 2018 Newsletter

Welcome to the latest Healthwatch Bucks Newsletter. As well as a quick round up of our news, this issue gives you some important dates for your diary including a deadline for your views by Monday 30 April.

All this plus our latest Real Story and the third in our series of articles on Buckinghamshire’s Integrated Care System.

Our News

A great piece of news to conclude 2017/18

In November we published our report ‘Making the most of your pharmacy’. We’re delighted to say that our findings have fed in to the Pharmaceutical Needs Assessment (PNA) for Bucks. This is a document that defines the current and future pharmaceutical needs of the local population. This is assessed every three years.

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Where we’re focusing our efforts in 2018/19

We exist to make sure the collective voice of people using health and social care services is heard, considered and acted upon. To ensure we focus on the services that are most important to you, each year we develop a set of priorities for the year ahead. Find out how we decide our priorities and what they are for 2018/19.

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Come and hear what we have planned

Our quarterly Healthwatch Bucks Board Meeting in public takes place on Wednesday 9 May in Pitstone. Come and hear what we’ve done in our first quarter and what we have planned. We would be delighted to see you there, hear your views and answer any questions. All we ask is that you email any questions in advance.  

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Other News

Make sure health care services meet your standards

What do you expect from your health care services? Timely appointments, prompt health care treatment, a jointly agreed care plan? This is your chance to make it happen.The way Bucks health care services are assessed is about to change. You have until Monday 30 April to give your views to Bucks Clinical Commissioning Group (CCG), the organisation that decides what healthcare services are needed in Bucks.

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Free blood pressure check up

Bucks Stroke Support is a county-wide service provided by the Stroke Association and Bucks Healthcare Trust. As well as offering practical advice and emotional support, Bucks Stroke Support is also providing a free blood pressure checking service for residents in April and May. Don’t delay, get your blood pressure checked today!

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Personal health budget holder? Have your say now!

If you receive a personal health budget or integrated personal budget (combining health and social care funding) you’re invited to share your experience of the care and support you receive in a survey by NHS England. You have until Monday 30 April, so register your interest now. Survey responses will be used to help improve how personal health budgets are offered in England. 

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Help us celebrate great care

Experience of Care Week (23 - 27 April) celebrates the work that is happening across health and social care to improve experiences of care for patients, families, carers and staff. Last year NHS, social care and voluntary organisations and members of the public took part, generating social media mentions with a reach to 67 million people. Find out what we’re doing to celebrate.

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Real Stories – 'Each Befriending relationship is a unique journey'

Our ‘Real Stories’ are about local people’s experiences of health and social care services - those receiving the care and those helping to deliver it.

This month, Richard describes how becoming a Befriender for Bucks Mind gave him the opportunity to do something on a personal level.

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Patient Participation Groups (PPG) - success stories

Over the past two years we’ve worked hard to support Patient Participation Groups in GP practices. Here we showcase the amazing work that PPGs are doing.
This month read how Amersham Medical Health Centre PPG grew to 750 members in just 12 months!

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Local views on care closer to home - Bucks ICS

This is the third in our series of articles on Buckinghamshire’s Integrated Care System (ICS). Here you can read what local people think about the pilot hubs already in place in Marlow and Thame. Find out too what they think about plans to bring care closer to home in other parts of the county

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In our next issue

We’ll be announcing the release of our Dignity in Care Annual Report 2017/18. This report summarises our findings from the visits we made to review 24 care care homes across Bucks last year. We’ll also be showcasing another PPG success story and we’ll let you know Bucks County Council’s response to our report on their telecare services.
And of course, we’ll be bringing you the next in our series on Buckinghamshire’s Integrated Care System.
All this plus lots of local news.
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You can view all the latest roles on our website.

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Get in touch and help us to shape your services so that they work better for everyone!
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