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August 2019 Newsletter

We had our Annual Report Launch and awarded the winners of our Kindness in Care Competition. We've also published lots of reports this month, and are taking a closer look at new healthcare professionals in the NHS.
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Our News and Updates

Kindness in Care Winners


Find out what happened at our Annual Report Launch, and what the winners of our competition nominates people for…

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Wycombe UTC Follow Up


We spoke to 555 people to find out if they were aware of the Minor Injury and Illness Unit, and the name change to “Urgent Treatment Centre”. We found there was lots of confusion, but what has been done to fix this? Read our follow up to find out…

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What is a Patient Support Service?


The Surgeries that now form the North Bucks Primary Care Network have been running a Patient Support Service. But what is it? How did it start? And how does it fit into new PCN plans?

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Staying Home, Staying Safe Follow Up


What's changed since out telecare report? Do people know how to use their devices? Do they know where to go when things go wrong? Find out in our follow-up report.

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NHS Long-Term Plan Report


More than 1240 people shared their views with local Healthwatch to help us inform decision-makers on the public’s top priorities for the NHS.

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What care Homes Did Next


What have care homes changed since out visits? We're pleased to say that all 7 of the care homes visited last quarter have taken on at least one of our recommendations!

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Articles

PPG News - Veterans


Denys Williams, Chair of Cross Keys Surgery PPG, has written this article to raise awareness of what healthcare veterans are entitled to.

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Real Stories


Frank tells us about his experience of Urology services in Bucks. "I was not impressed with the local services..."

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New Healthcare Professionals – PCNs


Soon, there will be new professionals at your local surgery. But who are they? And what do they do? In this series, we’re asking new healthcare professionals about their roles and responsibilities…
This month, we ask Keith about being a Social Prescribing Lead

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Local News and Updates

IBD UK Survey


A new IBD Patient Survey is encouraging everyone with Crohn’s or Colitis to make their voice heard and feedback on the care they receive.

Read more

In our next issue

In our next issue we’ll be sharing a new survey with you, PPG Network meeting updates and more! Stay tuned!
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