Familiarisation (FAM) Tour 

Hello Restaurant Members,
Visit Oakville, the organisation that supports tourism and visitation to Oakville, is holding a ‘Familiarisation (FAM) tour’ on May 24, whereby they will be taking front-line hotel and service staff throughout Oakville to familiarise them with the businesses in Oakville so they can pass that knowledge on to their guests when asked. 
It is widely recognised that front-line service staff will more frequently recommend places they are familiar with, so it is of great benefit for these staff to know your business.  Downtown Oakville will be welcoming the FAM tour and providing insight into all the great businesses and activities in Downtown.
We have an opportunity for three (3) restaurants to participate in the tour by welcoming the tour participants into your business and providing a small appetizer selection or sampler of your menu.  By welcoming the tour participants to experience your restaurant firsthand, from the food to the décor to the service, you are introducing or reinforcing your business to them and increasing the likelihood that they will then recommend your business to their guests.
The tour will consist of approximately 20 participants.  They will be arriving on May 24, 2018, at approximately 10:50am.  They will split into 3 groups of ~7 people and rotate amongst the three participating restaurants in 15 minute increments.  In other words, you will have 7 people in your restaurant to sample appetizers from approximately 10:50 through to 11:35, rotating every 15 minutes.
If you are interested in being one of the three participating restaurants please contact the BIA at by May 18.  We will draw names from a hat and inform you if you are selected by end of day May 22.
Thank you,

Milan Bowie 
Membership Coordinator
Downtown Oakville Business Improvement Area
146 Lakeshore Road East (2nd Floor - West Office)
905-844-4520 x10

Date: Wednesday May 16, 2018