You don't always choose the emotions you feel, but you do get to choose which ones you express. Emotional intelligence depends on the will to recognize harmful emotions and the skill to avoid inflicting them on others.
But sometimes emotions that seem counterproductive can have hidden benefits. To kick off season 2 of my TED podcast WorkLife
this Tuesday, we go to Pixar to explore how an Oscar-winning director harnessed dissatisfaction as creative fuel to make one of my favorite films. Sometimes disgruntled outsiders are your best source of fresh ideas: their frustration with problems opens up new solutions.
Speaking of fresh ideas...