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A word from our CEO

As tenants face record low vacancy rates and surging rents, their woes have been generating headlines for months. What is urgently needed is a renewed focus on solutions. Every tier of government must step up and respond to the demographics – and dilemmas – of renting.

It's worth reminding ourselves that close to 30% of Victorians rent their home with nearly 90% of all tenants renting in the competitive private rental market. And, many people are renting for longer, or renting for life.

The provision of safe, secure, and affordable housing can no longer be just processed through the lens of home ownership or, indeed, the needs of 'mum and dad' landlord-investors. 

With the return of the Victorian Parliament after the election, we will continue to push for more reform and practical support for renters – including for frontline legal-support services, which offer a critical buffer against the risk of homelessness. 

Jennifer Beveridge
CEO, Tenants Victoria

Your invite: 'Generation rent'

Come along and contribute your voice to our interactive 'open mic session', Generation Rent, on Saturday March 11 between 12:30pm and 2pm. 

The free event, at the Queen Victoria Gardens opposite the National Gallery of Victoria, is part of the annual MPavilion series of public events. 

We want to hear the experiences of people navigating life as a renter in Melbourne. How do we forge connections with our neighbours? And do renters’ concerns really get enough airtime and attention?

The Age property reporter Jim Malo will join Tenants Victoria's Farah Farouque at this one-off event to explore the present and future of renting in our city through your stories.

Read more about the event

All about rent increases

We've had many renters contact us about what to do when they are facing a rent increase. One practical move is to check if the real estate agent or landlord has sent you the notification of the rent increase on the right form. A text message or email is not enough.

If the correct form is not used, then the rent increase doesn't meet the legal requirements. 

Find out more on our website.

Have a story about rent increases? Contribute to our advocacy and share your story via our Tell us your story form.

In our latest Facebook Q&A video we zero in on the hot topic of rent increases. Tenants Victoria lawyer Georga Wootton joins our Director of Community Engagement Farah Farouque to offer tips for dealing with rent increases. Watch the video below. 

Senate poverty inquiry 

We've told the Senates Community Affairs References Committee inquiry into the extent and nature of poverty in Australia that people who rent their homes are vastly overrepresented among those living below the poverty line. 

A striking feature of our times is that pressure to obtain or retain a safe, secure, and affordable rental home has spread from lower income groups to people in the ‘middle’, holding jobs and with long histories as private renters.

Read our submission to the Senate poverty inquiry.

Rooming house reform

In our submission in response to the Victorian Government’s draft changes to the Residential Tenancies (Rooming House Standards) Regulations we said the updates were welcome but did not go far enough.

‘We hear of residents who feel they live “without hope”, are “forgotten’ and who are “just existing” in rooming houses,’ the submission says. Residents regularly report ‘the disrepair of many, particularly private, rooming houses, which despite their non-compliance with minimum standards, exist in this state for many years. The often unsafe, even hazardous, conditions of these rooming houses directly and indirectly affect the physical safety and mental health of residents.’

Read our submission on rooming houses.

Work with us

Join us and make a difference for tenants. We’re looking for skilled professionals for 3 key roles.

  • The Director Innovation and Client Services (maternity leave replacement) will develop and implement a suite of projects to manage high demand from renters for our services.
  • The Senior Litigation Lawyer will lead strategies including advocacy, litigation and casework to work towards a fairer housing system.
  • The Project Lead – Rental Rights will lead an 18-month project, the Repair Hub, aiming to get more renters the information and support they need on repairs. 

Check them out on Ethical Jobs.

Milestone meeting

After a three-year hiatus, we achieved a milestone this month when we welcomed Tenancy Assistance and Advocacy Program staff from around Victoria to an in-person training meeting at our HQ. We're leading a community of practice so these critical frontline housing advocates can have a platform to share information and strategies on how to improve outcomes for renters they support in the community.

If you have a training inquiry, please contact our team via

Media recap

With no end in sight for the rental crisis, CEO Jennifer Beveridge said current demand for our services meant that Tenants Victoria was only able to respond to 30% of inquiries, on ABC Radio National’s PM program. She expressed concerns that renters in regional Victoria are priced out of their communities, on ABC TV news and the ABC website.

Farah Farouque, Director of Community Engagement, said the crisis ‘needs strong action from councils and state and federal governments’ in the Daily Mail Online.


Public housing rents

If you live in public housing and get a rent rebate, it’s about to be assessed. This happens twice a year.

Each time your rebate is assessed, Homes Victoria sends you a letter asking you to confirm the household income. It is important you respond to any request from Homes Victoria to confirm those details. If you do not, your rebate may be cancelled.

If your rebate is cancelled and you think you should still get it, there’s an appeal process.

Find out more on our website.

Contact us

Visit our website to find answers to many questions – it’s a free community resource for renters.

Our client services team answers renters’ questions via phone and email.

Our phone advice line is open on weekdays, 9.30am-1.30pm. Get in touch via our Contact us page – we will respond as soon as possible. We thank everyone for their patience as we are experiencing very high demand.


Tenants Victoria
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