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A word from our CEO

Too many renters remain under pressure - and their concerns are hitting the headlines. 

We've recently seen calls for a nationwide rent freeze which poses numerous complexities, not least the division of powers between the federal and state or territory governments. A more practical solution in our state, we believe, is to develop a ‘fairness formula’ for rent increases. 

Our system here in Victoria is focused on formal processes for rent increases, including a right to challenge them, but does not account for what is reasonable and affordable for the renter to pay. This month we've seen a surge in stressed people come to us, citing rent increases varying from $30 to $190 a week. 

It's time to put the issue of rent increases on the reform agenda. 

Jennifer Beveridge 
CEO, Tenants Victoria

Gawking landlord

Q: I’ve spotted my landlord regularly driving slowly by my home and having a gawk. They do it every week. Are they allowed to do this?

A: No! Renters have a right to ‘quiet enjoyment’, which means you should be able to peacefully enjoy your home without interruption by the landlord or real estate agent. If they want to inspect your home, they need to follow the laws in the Residential Tenancies Act. They cannot just turn up when they want to. They need a proper reason and need to give the correct written notice under the rental laws before they turn up.

See our Privacy and entry webpage for the circumstances when a landlord, or their agent, can come to your home and what notice they need to give you:

Canberra steps up

In remarks at the National Homelessness Conference in Canberra this month, federal Housing and Homelessness Minister Julie Collins (pictured) projected an increase in homelessness when updated census data comes out next year. In her formal speech, she reiterated the new government’s election pledges, which include creating a National Housing and Homeless Plan and establishing a National Housing Supply and Affordability Council to help develop and implement the plan. ‘Almost a decade of housing policy inaction at a federal level has left the new government with serious challenges,’ she said. ‘The work of fixing these challenges will not happen overnight. But this is not an excuse for inaction or an excuse to not be ambitious.’

Read the Minister's speech here.

Facebook Live Q&A

Got a burning question about renting? Here at Tenants Victoria we will mark the first day of spring tomorrow - and, hopefully, sunnier times - with the return of our popular Facebook Live Q&A.

Join us on our Facebook page on Thursday 1 September 2022 at 1pm for our all-about-renting live chat featuring our expert tenancy lawyer Georga Wootton and our Director of Community Engagement Farah Farouque. We’ll cover hot renting topics such as rent increases, privacy and entry, lease breaking and more! 

Champion for renters

Amy Frew has joined us in the newly created role of Managing Lawyer. Amy, who commenced this month, joins us from the North Australian Aboriginal Justice Agency (NAAJA), where she held key legal roles in Darwin and Alice Springs. In Melbourne, she has worked at the Human Rights Legal Centre and the Federation of Community Legal Centres. Amy has also previously worked in policy roles in the Victorian Government and, in 2014, was awarded the Chief Justice’s Medal for Excellence and Community Service. 

We're delighted to welcome Amy to our organisation where she will work closely with our Director of Client Services, Agata Wierzbowski

Multicultural training

Are you connected to a multicultural community that wants to learn more about their renting rights?  Responding to need, we regularly run online training sessions on request for small groups of renters from migrant and refugee backgrounds.

We find this is a practical way for people to learn more about their rental rights and responsibilities in an informal setting. To inquire about convening a session with us, contact our community engagement officers, Alan Loow and Aguer Athian (pictured), via

Tenancy analysis

With 26% of Australian households living in privately rented homes and more people renting long-term, Swinburne University researchers Wendy Stone, Terry Burke and Zoe Goodall argue in The Conversation that these trends are reshaping expectations of private rental housing. The push for rental reforms in the various states and territories is an important part of this nationwide change – and recognises that renters have often been left behind in the rapid financialisation and growth of the sector. Read the analysis.

Renters in news

This month our CEO Jennifer Beveridge joined ABC's Conversation Hour with Richelle Hunt in a discussion about how many Victorians are moving into caravan parks due to a lack of affordable housing, also reported on the ABC website. Our Lead Lawyer for Community Education, Ben Cording, spoke about rent increases and how to challenge them in a Guardian article.

Energy upgrade

In a welcome move, energy efficiency requirements for newly built homes around Australia will be upgraded from next year. New homes will soon have to meet 7 stars, up from a minimum 6-star efficiency. 

Read more:

Building Ministers’ Meeting: Communiqué August 2022 | Department of Industry, Science and Resources

Setting The Seven-Star Standard For New Homes | Premier of Victoria

Contact us

Visit our website to find answers to many questions – it’s a free community resource for renters.

Our client services team answers renters’ questions via phone and email.

Our phone advice line is open on weekdays, 9.30am-1.30pm. Get in touch via our Contact us page – we will respond as soon as possible. We thank everyone for their patience as we are experiencing very high demand.


Tenants Victoria
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