Word from our CEO
Taking stock over the past financial year, we directly helped over 10,000 Victorian renters with their tenancy problems. Hundreds of thousands more sought information from our helpful website that serves as something of a renting encyclopaedia. These are solid achievements for us in another pandemic year. However, in the social and economic context of more and more Victorians renting their homes, our service faces a daily dilemma: we can only answer a proportion of inquiries to our advice lines. Demand remains intense - and too often unmet - because of resource constraints.
The bottom line is that as a community we do need to invest in enhanced services for renters. Meanwhile, we will continue to work on innovative ways to meet growing renter need.
CEO, Tenants Victoria