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A word from our CEO

We've long said that all tiers of governments need to better respond to the demographic realities of renting and not focus on home buyers to the exclusion of renters. It's encouraging to see federal Treasurer Jim Chalmers acknowledge the pain renters are facing when delivering his first Budget this week. ‘Rents are through the roof, and many families are struggling to keep up,’ he said.

Here, at Tenants Victoria, we see rental stress every day through the lens of our tenancy legal work and community outreach. We've just published our own set of numbers, in our annual report, demonstrating how important our grassroots legal-help work is as an early intervention measure to address the problems that lead to homelessness – and, yes, we urgently need more of it.

Jennifer Beveridge 
CEO, Tenants Victoria

Annual Report: check out our stats

Tenants Victoria's annual report for 2021-22 records our busy year helping renters. More than half a million people visited our website while our frontline lawyers and intake workers assisted almost 8000 renters and 400 community organisations on rental problems. 

Our handy map (above) shows how we’re reaching renters across Victoria.

Review our annual report.

Flood repairs 

If your rented home is damaged during the state’s wild weather and the landlord doesn’t undertake urgent repairs quickly – you have options!

Remember, when it comes to health and safety, urgent is urgent! If you have put in a request for an urgent repair and the agent or landlord tells you that it’ll take a while to fix, you can lodge an urgent repair application with VCAT, which is required to hear the application within 2 business days.

See our website for more information on repairs.

Federal Budget: our view

We welcome that our national government is beginning to prioritise housing policy. This includes establishing a 'Housing Accord' and new investment of $350 million for the construction of 10,000 affordable homes over the 5 years from 2024. This is in addition to the new government's election promises. 

Addressing systemic housing affordability and supply challenges needs new ideas – and considerably more investment – in the years to come. The epicentre of housing pain is in the private rental market. 

Read more about the ‘Housing Accord’.

Ministers' announcement

Victoria's Consumer Affairs Minister, Melissa Horne, joined us this month to see our work to help renters in action. The minister took the opportunity to confirm $865,000 in grant funding over 3 years with a key focus on strengthening our efforts to empower renters from multicultural communities through targeted education about their rights.

Our team will also create new multimedia resources for all renters. The minister (second from left) is photographed with (from left) CEO Jennifer Beveridge, Community Engagement Advisor Alan Loow, Multicultural Communities Advisor Aguer Athian and Director of Community Engagement Farah Farouque.

Election countdown

Have you checked out our state election asks? 

Ahead of the Victorian election on November 26 we've identified 3 key policy priorities for the next State Government to tackle.

Our solutions include a legislated ‘fairness formula’ to regulate rent rises.

See our top elections asks.

First Nations renting

Private rental housing provides homes, often long-term homes, for one in four Australian households.

People can experience various forms of discrimination when seeking, living in or leaving a rental property, and for Aboriginal and Torres Strait Islander peoples in Victoria it’s another one of many barriers they face according to a stark new report.

Read more in The Conversation.



'Battler' suburbs

Victoria’s 'battler' suburbs are grappling with surging rents that have pushed low and even middle-income families into ‘the eye of the housing affordability storm’, as Herald Sun journalist Nathan Mawby reports. Tenants Victoria contributed our perspective to the story. 

Renters in the news

Our media interviews focused on rent rises this month, including one renter who contacted us whose rent soared from $330 a week set at the start of the pandemic to $650.

Our CEO Jennifer Beveridge talked to ABC radio presenter Virginia Trioli about the issue on ABC Melbourne’s Mornings program. Jennifer also appeared on Seven’s 6pm news bulletin, while Director of Community Engagement Farah Farouque spoke to The Age and Herald Sun.


Contact us

Visit our website to find answers to many questions – it’s a free community resource for renters.

Our client services team answers renters’ questions via phone and email.

Our phone advice line is open on weekdays, 9.30am-1.30pm. Get in touch via our Contact us page – we will respond as soon as possible. We thank everyone for their patience as we are experiencing very high demand.


Tenants Victoria
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