Wednesday, January 16, 2019 Woody Woodall
8:15 am - 4:15 pm Register
Most experts will tell you that there is a huge difference in managing small projects compared to larger projects. In todays economy it’s all about the added value and the focus on the repeat business. This training session focuses on just that, adding value at every turn, understanding what the client is looking for, and delivering just that. To be certain that your team is focused on that repeat business, this is for you.
Customer Service: The Difference Maker
Thursday, January 17, 2019
Woody Woodall 8:15 am - 12:15 pm Register
As a service provider, you can’t afford to assume your field techs, dispatch, and sales team are all focused on the client and delivering cutting edge service at every turn. Help them to better understand the importance of delivering the service that will make your customers more loyal and make them your advocate in your market. If everyone is focused and working for that common goal (Extraordinary Service) your team will become Legendary.
Dealing with OSHA
Tuesday, January 22, 2019
8:15 am - 10:15 am Register
Do you know how to properly respond when OSHA shows up to do an inspection on a jobsite? Or what to do if OSHA issues a safety citation? Come learn with Aaron Dean who has handled more than 100 OSHA citation cases within Minnesota, Iowa, North Dakota, and Colorado.
Liens and Bond Claims
Tuesday, January 29, 2019
8:15 am - 10:15 am Register
Your company has done the work and now you need to make sure it gets paid for that work. Come hear from James Sander, a construction attorney with 40+ years of experience, on protecting your accounts receivables, how to properly utilize mechanics liens, and understand common contract problems.
Attendees will receive a free summary guide Mechanic's Liens in Minnesota - a $20 value!
Excel Fast Track Training
Wednesday, February 6, 2019
8:15 am - 12:15 pm Register
Use Excel to better collect, organize, and utilize your data. Excel quickly and simply calculates totals, finds averages, creates charts, and more. In the FastTrack classes, the pace is much quicker than our standard classes. We will cover most of the material taught in Excel Introduction and Intermediate. To decide if the FastTrack class is right for you, answer yes or no to the following statements:
When using a computer, I’m...
one of the first to understand new concepts.
skilled using the mouse, menus, toolbars, etc.
able to easily highlight text, cut, copy, and paste. experienced with saving, moving, copying, and deleting files.
Students must bring their own computer/ laptop. Please, provide what version you will be using when registering.
The Legal Corner
A question which comes up from time to time is, “Can an Employer bank an employee’s hours to be paid at a later date when work is slow?” The argument is that such an arrangement allows employees to work more than 40 hours in a week at busy times, bank the hours over 40, and then spend down the bank when work hours are shorter than 40. This practice would thereby create a steady paycheck.
While such an arrangement may seem positive to both employer and employee, it is illegal under the Fair Labor Standards Act (FLSA). Linked is a recent court decision which reinforces this determination. The FLSA requires that any hours over 40 in one week are required to be paid at 1.5 the regular rate of pay, and that each week stands alone. Frequently what occurs in such a system is that the banked hours are paid back at the straight-time rate, violating the overtime law. Additionally, such a system would contradict the terms of the collective bargaining agreements which require overtime payment for hours over 40 and in other scenarios.
If you have any questions regarding this or any other payment issue please do not hesitate to contact the Association Office at 651-646-2121.
The Safety Corner
Ensure your safety program is on track for 2019! A training matrix is an often overlooked tool you can use to track required safety training for your organization. Learn how to create a matrix specific to your company's needs while incorporating OSHA compliance. Having proof of safety training can come in handy when dealing with OSHA.
Attend MMCA's upcoming Safety Talk - Create and Implement a Safety Training Matrix with Abby Ferri on Thursday, January 31, 2019 from 11:30 am - 2:00 pm. Register