Keeping People Home, at Work, at Life.
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Special Edition Supervisor Newsletter

When traumatic events happen in our communities whether at a local, state or national level, it can have a significant impact on your organization—including your employees. Southwest EAP is here as experts in workplace behavioral health to ensure your leadership team responds effectively with a combination of empathy, expertise and commitment to the wellbeing of their employees. 

Engaging with our manager/supervisor consultations can help you as a leader manage the fear, anxiety, frustration and sadness around people’s reactions to these recent events. It starts with acknowledging the varying reactions to the situation, as well as encouraging employees to get the support they need to process their feelings and develop resiliency during times of stress and uncertainty.

Please share the following information with other leaders, managers, supervisors and employees, as appropriate, to encourage them to reach out to access their Southwest EAP resources.
Southwest EAP
How Your EAP Can Help

Manager/Supervisor Consultations

Managers, supervisors and other leaders can contact Southwest EAP to speak with a consultant for expert advice on how to navigate recent events, and to address issues or concerns. We can:
  • Be an empathic listener to discuss or validate concerns
  • Provide coaching on how to talk with employees about their wellbeing and ways to suggest support
  • Discuss ideas on how to speak to teams or departments on navigating challenging times
It is extremely important to encourage other leaders, managers, supervisors and employees to take care of themselves during these difficult times. Southwest EAP is here and available to be a supportive and encouraging resource, and we remain dedicated to providing the best experience for you and your employees.

In-The-Moment Support for You

Southwest EAP counselors can help you and your family members understand your fears, grief, normalize concerns and identify coping mechanisms during these uncertain times.

We have a crisis line, which is available 24/7, as well as one-on-one EAP counseling sessions that can connect you with a licensed master’s level counselor who can help you goal set and talk through your anxieties and concerns.  They provide online resources as well, there are articles, courses and webinars available to you and your family through using the login code “sweap”.  

Contact Southwest EAP at 501.663.1797 or 800.777.1797 to ask a question about your benefits or to set an appointment to speak with a counselor.

In-The-Moment Support for Employees

If you have an employee managing through intense emotions at the work site, you can remind them they also have access to the EAP.  Encourage use of this free, confidential resource.  

You can also utilize our online training and webinars as additional education for those you manage.  Topics like Stress Management, Resilience and Work/Life Balance may be particularly helpful at times of increased stress.

Do you have a Supervisor FAQ?  
If there is a particular issue or area of interest regarding supervision, managing performance and how the EAP can be a resource to you, please e-mail it to us at subject line "Supervisor FAQ" or call 501-663-1797 or 1-800-777-1797 for a consultation.
Submissions are confidential.
REGISTER for Wednesday's Employee Webinar - June 10th at 10AM - Adjusting our Expectations for What's Next.
COVID-19 Online Resource Center
Visit and login with code "sweap" to find up to background information, live updates, news and best practices for you, your employees, and your families. 
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