Member Alert 
Coronavirus Update
Wednesday 11 March, 2020

Shelter WA along with WACOSS, WAAMH, and the CEOs of St Patrick’s Community Services and RUAH, has met with state Government agencies to agree a unified and clear approach to the developing situation for the community services sector.
Community services providers have been identified as critical given the support that they provide to the most vulnerable people in our community. Key issues identified through discussions are listed below which require consideration, clarity and a co-ordinated response are listed below.
Shelter WA will work in partnership with the other peaks and the State Government to ensure that you receive accurate and up to date information.

Accurate information sources for WA

Should my team get tested?

The latest advise for employers can be downloaded here and some useful posters for the workplace can be accessed here.

What next?

We plan to work with State Government Departments in order to
  • Provide good practice advice
  • Contingency plans - for all levels of impact
  • Advice for protocols for staff if they have traveled or are showing any symptoms which include shortness of breath or cough, with or without a fever.
  • HR guidance – For example if staff are forced to quarantine should employers provide extra personal leave, make arrangements for the employee to work remotely?
  • What to do if a client shows symptoms (this can just be a common cold)?
  • Continuation of vital community services if a client diagnosed with COVID-19
  • Service Continuation - A joined-up approach that ensures that the vulnerable groups our members serve continue to be effectively supported.  There is potential for increased demand on services such as emergency relief if casual employees are forced into self-isolation or reduced work due to down turn in the economy.
  • Contract management, will services be penalised if they can’t deliver on service deliverables?
Shelter WA will share information with you regularly as it becomes available to us.


If you have any questions in terms of services delivery or continuation that have not been addressed above  please send them through and we will ensure that they are included in the conversations.

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Acknowledgement of Country

Shelter WA acknowledges the Traditional Custodians of Country and their ongoing connection to land, waters & community. We pay our respects to all Aboriginal people & to the Elders past, present & emerging.

We support the Uluru Statement from the Heart & our recognition & acceptance of your invitation to walk with you towards a movement of the Australian people for a better future.
Copyright © 2020 Shelter WA, All rights reserved.

Our mailing address is:
Shelter WA
33 Moore Street
East Perth, WA 6004

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