February 2014

Issue XX

Welcome to the first issue of the EQUASS Newsflash of the year! This publication is an initiative of the European Quality in Social Services to provide you with regular updates about the most recent developments and achievements of the EQUASS System.
CalendarUpcoming Events
EQUASS Assurance auditor calibration training in Lisbon (PT) – 14 April 2014 – Registrations are open
EQUASS Consultant training in Lisbon (PT) – 12-13-14 May 2014
EQUASS Awarding committee in Prato (IT) – 26-27 May 2014
EQUASS KPI review and section meeting in Köln (DE) – 25 June 2014
EPR Annual Conference in Köln (DE) – 26-27 June 2014
EQUASS website picture

EQUASS and Social Media

EQUASS is now available on Twitter: @EQUASS_Europe
We also have a Linked In group for EQUASS professionals and stakeholders on

Consult the new EQUASS website
DeSqual group of participants

DeSqual Project kick-off meeting

On 23 and 24 October 2013 the DeSqual (Development of Sustainable Quality assurance in VET) partners met for a kick-off of the project. DeSqual is a collaboration of 4 Quality assurance expert organisations and 10 social service/ VET providers for people with disabilities, who will pilot a newly-developed training for sustainable quality assurance.

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PRIME final conference picture

PRIME Final Conference

On 24 October 2013 the PRIME project partners met for a final conference to reflect upon the 2 years of work.  PRIME was launched in November 2011 and it aimed at using EQUASS as a tool for the implementation on the EQAVET framework for quality in the provision of Vocational Education and Training (VET) in Europe.

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EQUASS awarding in Portugal

APQ Quality conference and EQUASS Awarding ceremony

On 14 and 15 November of 2013, APQ held its 38th Colóquio da Qualidade in Lisbon. EQUASS Key Expert Guus van Beek contributed to a workshop on the topic of quality for Portuguese social responses.

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Benchmarking in APPACDM Vila Nova de Gaia

On 15 November, EPR member APPACDM de Vila Nova de Gaia organised a training session on benchmarking with EQUASS, supported by Guus van Beek, EQUASS Key Expert. The programme focused on outcomes measurement and the use of Key Performance Indicators in the social services sector, as well as the benchmarking initiatives facilitated by the European Platform for Rehabilitation and its members.

Info session break

Information session in Vilnius on 28/11

On 28 November 2013, the representative of EQUASS in Lithuania, Valakupių Rehabilitation Center (VRC), organised an information event in Vilnius that was attended by local stakeholders and organisations from the Baltic countries interested in applying for EQUASS certification.

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ASTANGU VRC Conference

Estonian December Conference

On 11 December 2013, EQUASS Estonian representative Astangu Vocational Rehabilitation Center held its conference on quality in social services entitled “Made it Ourselves, Made it Well”. EQUASS Key Expert Guus van Beek contribute to the event and its Awarding Ceremony to the Estonian organisations certified with EQUASS.

Calibration Seminar Oslo

EQUASS Calibration training for EQUASS Assurance auditors in Oslo

One 6 February 2014, the Norwegian EQUASS representative, EQUASS Norge, held a calibration session for nine of its trained auditors. Among the topics discussed were the auditing procedures, the validation of the evidence during the audit and new bilingual reporting requirements.

Info session Greece

EQUASS Information event in Greece

On 14 January 2014, EQUASS Key Expert Guus van Beek contributed to a quality seminar organised by Panagia Eleousa in the region of Aetolia-Acarnania, Greece. The event included an in-house training on Key Performance indicators for Panagia Eleousa staff, and a dissemination event to local stakeholders and partners.

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Riga picture

EQUASS Information seminar in Latvia

On 27 January 2013, EQUASS contributed to an information seminar on Quality in Social Services, in Riga, Latvia. The event was organised and coordinated at the initiative of the organisation SOS Children's Village in Riga, Latvia. SOS Children’s Villages is an international NGO with 450 centers worldwide, and mainly focuses on providing care, education and health services to children that are orphaned or separated from their parents.

EQUASS Excellence logo mark

EQUASS Excellence certifications

Since our last publication in October 2013, 4 organisations were certified with EQUASS Excellence: Benediktushof gGmbH (Germany), APPACDM de Viseu (Portugal), CERCIGUI (Portugal), APPACDM de Soure (Portugal)

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EQUASS Assurance logo mark

EQUASS Assurance Certified Organisations since last Newsflash (October 2013)

Vekstbedriften VILJA AS, ASVO Rakkestad A/S, meSkano as, APACI Barcelos, Specto as, Deltagruppen AS, Askim – Mysen - Sarpsborg, Solstein AS, Lier ASVO AS, CASL- Casa de Acolhimento Sol Nascente, AADVDB, Cercifoz, Cerciestremoz, Valhalla verksted AS, A3 Ressurs Vennesla AS

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EQUASS is an initiative of the European Platform for Rehabilitation (EPR). EQUASS provides a range of comprehensive services in the area of approval and certification of quality, all of which comply with European requirements for quality in the provision of social services. The EQUASS Newsflash is issued four times a year.

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Editor-in-Chief: Marie Dubost; Editor: Guus Van Beek, Cinzia De Letis
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