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Issue 21, winter 2017  Curo logo
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Merry Christmas from Curo!

Merry Christmas from Curo!

Thanks to nine-year-old Georgia from Bath for this year's Curo Christmas card. Georgia won our design competition with this fantastic picture featuring a festive Curo van. Pop in to The Maltings or visit our Facebook Page to see more of the entries.

Click here to find out when we'll be open over the holiday season and how to reach us in an emergency.
Have you seen these Curo Lifehacks? 

Have you seen these Curo Lifehacks? 

Stay warm and keep condensation at bay with these simple video guides from our repairs colleagues, Luke, Mark and Rob.
Click here to watch.

Repairs now offered from 8am-6.30pm

Repairs now offered from 8am-6.30pm

If you needed a repair, would you find it easier to be in later in the day? In response to feedback, we've now made that possible. Our repairs colleagues can now come to your home up to 6.30pm Monday to Friday.  
Find out more about repairs and servicing.
Stay safe and warm this winter

Stay safe and warm this winter

Our Independent Living Service helps people we care about to stay independent, healthy and happy in the comfort of their own home. Here are the team's five top tips for a safe and warm winter. 
Thanks for your feedback

Thanks for your feedback

Over 3,000 Curo customers took part in our recent Digital Survey. We're now using this wealth of feedback to see how we can use digital technologies to provide you with even better services. Congratulations to Marie from Bristol (pictured on left) who won our £200 1st prize and to the 10 other runners-up who each won £50 in shopping vouchers - details are on our website.
"On the road to my dream job"

"On the road to my dream job"

Curo resident and single mum Katie contacted Curo's Employability Team because she wanted to get experience as a painter and decorator. Hear how a Curo work placement helped Katie towards her dream job.
Is money tight this Christmas?

Is money tight this Christmas?

Whatever you do, don’t resort to a loan shark. Find out how to spot a loan shark here and talk to us if you're struggling to pay your rent. 

If you claim Universal Credit and need advice our Advisors Mindy & Nicki are at Bath Job Centre Plus every Tues, Wed & Thurs am.
Let's stop the fly-tippers

Let's stop the fly-tippers

Clearing up fly-tipping costs us around £100,000 a year. If we can't identify the culprit, the cost is added to the service charges for the estate or block. So if you see fly-tipping or know who’s doing it, report it. Please do your bit too by disposing of your waste and recycling responsibly. 
There are lots of ways to get rid of rubbish or bulky items and many councils will collect Christmas trees for free.
Fire safety

Fire safety

Six months on from the tragic fire at Grenfell Tower, we want to continue to reassure all our customers that your safety is paramount. We have an ongoing programme of Fire Risk Assessments and inspections and work closely with Avon Fire & Rescue who provide us with outside expertise. Whenever fire safety related works are needed, we carry out the necessary work as a priority. There are things you can do to keep your family safe from fire - visit our website for more information.
Take some time out

Take some time out

Christmas and New Year can be a lonely time for people living with depression and other mental ill-health. The Wellbeing House is a respite sanctuary where people can rest and recover. It's a free service open to B&NES residents over 18. If you know someone who would benefit from this service find out more about the Wellbeing House here.
Family homes at Mulberry Park 

Family homes at Mulberry Park 

Over 40 families are now living at our 700-home Mulberry Park development in Bath, with the first tenants from Foxhill moving into their new homes at Mulberry Park before Christmas. Building and selling new homes creates profits to reinvest in our core purpose – providing affordable homes for local families.
Catch up on the latest construction news here.
 

Plus... new Shared Ownership homes

We offer homes to buy through Curo Shared Ownership - with two 3-bed homes at Mulberry Park and eight 2-bed apartments in Keynsham coming soon. Visit our sales website for details.
Find us on social media 

Find us on social media 


We post all our important customer announcements on Facebook and Twitter, so make sure you follow us to hear it here first.
Find us on Facebook and Twitter
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Copyright © 2017 Curo, All rights reserved.

The Curo Group incorporates: three companies registered in England and Wales - Curo Group (Albion) Limited (Co. No. 4302179, HCA No. LH4336), Curo Enterprise Limited (Co. No. 08103621) and Curo Market Rented Services Limited (Co. No. 4705482) – and  two charitable registered societies - Curo Places Limited (FCA No. 7091, HCA No LH4209) and Curo Choice Limited (FCA No. 24208R). The registered office for all organisations in the Group is: The Maltings, River Place, Lower Bristol Road, Bath BA2 1EP.

The Curo Group incorporates: Two companies registered in England and Wales: Curo Enterprise Limited (Co. No. 08103621) and Curo Market Rented Services Limited (Co. No. 4705482). Four charitable registered societies: Curo Group (Albion) Limited (FCA No. 7945, HCA No. LH4336), Curo Places Limited (FCA No. 7091, HCA No LH4209), Curo Choice Limited (FCA No. 24208R) and Mulberry Park Community Benefit Society (FCA No. 7696). The registered office for all organisations in the Group is The Maltings, River Place, Lower Bristol Road, Bath BA2 1EP.

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