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The Shipping Edition
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The Nissan Parts & Accessories program dealers had a fantastic month bolstered by summer promotions, and we’re looking forward to more growth as we wrap up the season and look forward to the fall. Let’s take a look back at some of July’s highlights: 
  • A 15% increase in Site Visitors                
  • Over $896,000 in Total Sales        
  • Over 5,300 Orders
  • Competitively-priced dealers saw 23x more in retail sales 
To foster continued success, this month’s Nissan Parts & Accessories Online newsletter will focus on everything you need to know about shipping, including:
Getting your parts and accessories to your customer quickly requires an understanding of the logistics of shipping, knowing how to leverage Control Panel features and being able to customize shipping features based upon your unique needs. The topics in this month’s newsletter are geared to help you maximize sales and get parts and accessories to your customers faster. 
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Shipping Best Practices
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When you extend the reach of your parts counter to the online market, shipping out parts and accessories is a huge aspect of your parts counter’s operations. To make this as simple as possible, we’ve compiled a list of shipping best practices to make your shipping process more profitable and efficient

Let’s start by addressing Shipping Options. Shipping the parts and accessories you sell online should not be a big ordeal. Our eCommerce solution supports all major shipping carriers, so pick the most profitable one for the order. For anything that will fit in a flat rate box, we recommend using USPS. For larger items, UPS and FedEx could also be considered.
Shipping with SimplePart generally runs smoothly. However, sometimes you encounter the following occurrences:
  • Additional shipping funds are required from the customer: While this problem is rare, you may need to contact the customer for additional shipping funds. In this case, we recommend contacting the customer to adjust shipping costs only when shipping the item will result in a loss.
  • You’re under-charging for bulky or heavy products: On average, 2% of orders will include an item requiring additional shipping fees. To cover this, you can set a fixed shipping rate specifically for these items by part number, or for an entire category. To learn more, check out our knowledge base article here
Let’s continue by going over Free shipping. Free shipping in eCommerce is everywhere. A Forbes study shows that free shipping leads to more sales, with 84% of consumers specifically making a purchase because there was a free shipping option. As more and more customers are coming to expect free shipping when they purchase online, how can you take advantage of this trend? 

Consider baking in some or all of your shipping cost into your price. Here are some examples:
  • Set a free shipping threshold. We recommend setting it at 10-15% above your existing Average Order Basket (AOB), which is between $100 and $200 for most dealers. A free shipping threshold of $250 is a good rule of thumb.
Market your free shipping by running promotions.
  • Reach out to the Client Services Team at support@simplepart.com for more information on how we can guide you in crafting promotions via email marketing and social media channels. 
Streamline your order processing procedures. Set up a schedule that works with high order volumes, stock order deadlines and shipping carrier pickups. 
  • Negotiate shipping carrier pickup times with all of your carriers  
  • Review and receive orders as frequently as possible. Optimally, you should try and receive orders once at the beginning of the day, and once before the stock order deadline. Accept orders on Saturdays if you’re able.  
  • Process orders according to your stock order deadline or shipping carrier pickup times.
Consider packaging as a promotional tool for your dealership. After all, your packaging to a customer is an extension of your physical store. Make sure you make a great impression, one that stimulates customer loyalty and repeat sales. 
  • Package everything properly, especially when shipping expensive and fragile items. Be generous when it comes to packing peanuts and bubble wrap. 
  • Keep a variety of box sizes on hand. Uline.com, PackagingSupplies.com and ShippingSupply.com offer a large selection of box options. See if your carriers offer free boxes and make sure to keep USPS flat rate boxes on hand.
  • Include promotional material in your packaging, such as coupons and discounts, to stimulate additional orders. Consider including a “Thank You” note as well. It can go a long way to help turn your customer into a loyal, long-term client.
For additional questions, contact our Client Services Team, available to you 24/7. You can contact us by email at support@simplepart.com, or call 1-888-843-0425.
Utilizing Real-Time Shipping and ShipStation
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Take advantage of our integrated shipping software and platform solutions. SimplePart offers integration with Real-Time Shipping (RTS) and ShipStation. These solutions allow you to easily compare shipping rates in real-time, accurately gauge delivery times, and select the best carrier based on cost and delivery. While you still need to box-up orders, these shipping solutions make it easier to ship them, saving you time and resources.

Real-Time Shipping

Real-Time Shipping quickly calculates shipping rates based on product size, weight and destination zip code. It also highlights which carrier is the most cost-effective for your shipping needs and enables you to add a markup fee to the final shipping price, which can improve your profit margins. The Real-Time Shipping page can be accessed by clicking Shipping Configuration under the Settings dropdown menu in the Control Panel.

ShipStation

ShipStation is an additional tool you can use to improve your profit margin. It automatically brings in orders from the SimplePart platform and compares the real-time rates and delivery times for all carriers then automatically selects the best carrier for each shipment based on cost and delivery.

ShipStation also allows you to conveniently see your recent orders, take action on pending orders, ship orders and create labels.

If you'd like to set up a ShipStation account or would like to learn more about Real-Time Shipping, contact SimplePart Support at
1-888-843-0425 or support@simplepart.com. You can also view our knowledge base article on it here.
Setting and Adjusting Shipping Rates
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Being able to customize shipping rates is a crucial part of dealer success, and the SimplePart platform makes it easy to set and adjust rates based upon your specific needs and goals. You’ll find the Shipping Rates page under the Settings dropdown menu in the Control Panel. 

When you open the shipping rates screen, you’ll see your existing shipping rates. The number of states and countries listed will depend on your package level. Each location will have several part pricing brackets, each with a corresponding shipping cost. 
 
On this page, you are able to add, copy or delete shipping rates. All information here should be pre-populated, but it’s easy to make changes. You can set your shipping prices by state, country and price range. For example, for parts that cost between $25.01 and $50.00 you can choose to charge $10.95 for shipping.

When either making adjustments to existing rows or adding new rows, it’s important that you ensure that there are no overlaps or gaps between the ranges in your different rows. For instance, if you define the lowest price of your first row as $0.00 and the highest price as $100.00, you must make sure that your next row starts with a lowest price of $100.01. This ensures your site will always be able to apply a shipping rate to a given order.

You can also delete brackets or add new ones. However, we recommend you contact us before you delete or add a bracket for the first time, so we can walk you through the process. Once you update your Shipping Rates in the Control Panel, they will appear on your website immediately.

You can also view our video on setting and adjusting shipping
rates here

If you have any questions about shipping rates, contact us at support@simplepart.com or 1-888-843-0425. 
Notice: Colorado Retail Delivery Fee
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Starting July 1, 2022, for stores that are located in the state of Colorado or remit taxes to Colorado, Colorado requires a $0.27 fee on all orders mailed or delivered to customers with a Colorado shipping address . 

This fee applies to U.S. retailers selling tangible goods delivered by vehicle to Colorado consumers, whether the delivery originates in Colorado or in another state, and whether you own or operate the vehicle used to make the delivery.

Your online store has the option to turn on a setting to automatically charge this fee to orders with a Colorado shipping address. Note this fee will not apply to orders marked as “local pick-up.” If the fee has been applied to an order, it will show in Order Notes as “Colorado Retail Delivery Fee applied to shipping.”

Please note that your business is responsible for the remittance of the taxes to the proper taxing authority. Should you have questions about your tax obligations regarding this fee, we suggest you reach out to your tax advisors.

If you have any questions about how this fee works, contact us at support@simplepart.com or 1-888-843-0425. 
FIND OUT MORE NOW
Ready to take advantage of these features and other tips to help you boost your sales? Partner with SimplePart by reaching out to our Sales Team at sales@simplepart.com.
 
 
Data as of August 2, 2022

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