Tuesday Tips

Tuesday, August 17, 2021
Past Editions


Computer Replacement Program Refresh

Photo showing modern laptop and antique typewriter facing each other.

We are excited to announce some changes to the Letters and Science Computer Replacement Program designed to make the program more useful and flexible!

The goal of the LS Computer Replacement Program is to ensure that employees in the departments supported by LS IT have the computer they need to perform their administrative and teaching duties. The program is open to Senate faculty members, continuing lecturers, and base-budgeted career staff members who have a 50% or higher appointment within a covered department.

The changes to the program include:
  • Increased coverage amounts
    • $2,250/5 years for Senate faculty members and continuing lecturers 
    • $1,800/5 years for career staff members
  • Accrue additional funds up to a maximum. Need something beyond what the standard amount can cover? Just wait a bit longer to accrue additional funds.
    • $3,000 maximum for Senate faculty members and continuing lecturers
    • $2,000 maximum for career staff members
  • Use the program when you need it, up to your currently accrued amount. Need a computer sooner than 5 years? You can use up to the amount you have accrued in the program at any time—and you can always supplement program funds with other university fund sources.
  • Self-Service portal to check your current balance, quarterly accrual, and existing equipment.
You can learn more about the LS Computer Replacement program on the LS IT website.

LS IT Increasing On-Campus Staffing

Photo of Highway 80 approaching Davis showing UC Davis road signage

With the start of Fall Quarter less than a month away, LS IT is increasing our on-campus staffing levels as of this week, both at the service desk and at our desktop support locations.

Even with increased staffing, we ask that you schedule appointments for any on-site support needs to help us follow good hygiene protocols. We will be prioritizing scheduled appointments over drop-in visits.

We have updated our online appointment system to allow for booking appointments at any of our locations, including the Arts complex, Sproul, Hart, Kerr, Cruess, Young, Cousteau Place, and the Social Sciences and Humanities Building.

A special note for staff who will be returning to campus: if you took computers or other equipment home and will need assistance setting it up in your on-campus office upon your return, please book an appointment soon. We expect to have more than 50 staff members who will need this assistance, and we have limited appointment slots available before the start of the quarter. Book sooner to ensure that your on-campus equipment will be functional for the start of the school year!

Reminder: LS VPN Service Upgrade

Over this summer, we will be transitioning to the next generation of the Letters and Science VPN service which includes Duo multi-factor authentication.

The old service will be discontinued on August 31, 2021, and VPN users have from now until then to make the switch.

You can find directions for switching to the new VPN service at:
(Note that you must be logged into the knowledge base to access that article.)

If you run into any issues with the new VPN service, just contact the LS IT service desk at 530-752-8800 or

Why are we requiring Duo for the LS VPN service?
We do realize that requiring Duo adds an extra step for using the VPN service. We consider this step as necessary: we have had several cases over the past year where the LS VPN was abused by attackers to try to compromise UC Davis services. Every one of these attacks would have been prevented by Duo. 

Do I need to use a VPN at all?
You typically only need to use a VPN if you are using resources that must be accessed from department or campus networks. Some typical reasons people use our VPN service include:
  • "Remoting" to a computer that is on one of our departmental networks, via Microsoft Remote Desktop, Apple Screen Sharing, or another remote access protocol.
  • Accessing LS File Services or other file servers remotely.
  • Connecting to a lab or department server via SSH, VNC, or NoMachine.
  • Accessing some web-based resources, such as many of the UC Davis Library databases.

Updates from the UC Davis Library

PNAS logo
Proceedings of the National Academy of Sciences
(PNAS) open access publishing agreement

The University of California has reached an agreement with the National Academy of Sciences to make open access publishing in PNAS easier and more affordable for UC corresponding authors. Articles accepted on or after August 1, 2021 are eligible. Learn more.

UC Library Search diagram
UC Library Search is here: How to get started
UC Library Search, the new online catalog for the UC system, is now available — bringing together materials from the UC Davis Library, the other UC campuses and beyond, all in one place. To get started, check out the library’s UC Library Search: User Guide or email with questions.


Skillsoft Books 24x7: New Releases

Skillsoft logo

All UC Davis affiliates can access a vast library of online books and videos on topics including data analysis, business, common software applications, and IT at

Here are some titles that may be of interest to LS IT clients:

MrExcel 2021: Unmasking Excel by Bill Jelen
Written for those who already use Excel 40 hours a week, this book provides "aha" tips that uncover secret methods in Excel.

Work Made Fun Gets Done!: Easy Ways to Boost Energy, Morale, and Results  by Bob Nelson and Mario Tamayo
Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees—and their managers—make work more fun.

Remote Work: Redesign Processes, Practices and Strategies to Engage a Remote Workforce by Chris Dyer and Kim Shepherd
Implement successful remote working policies and processes, build a company culture that motivates a remote workforce and boost business performance, capacity and innovation with this expert guide.

Letters and Science IT
Monday - Friday 7:30AM - 6:00PM
2235 Social Sciences & Humanities

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University of California, Davis · Letters and Science IT Services Unit · 2235 Social Sciences & Humanities · Davis, CA 95616-5270 · USA