The "easy button" for connecting to Eduroam is to download and run the Eduroam CAT tool, which is available for Windows, Mac, Linux, ChromeOS, and Android devices.
If you run into issues with Eduroam wireless in LS buildings, help us help you by collecting the following information when reporting the issue to LS IT:
For UC Davis owned devices, the asset tag or serial number; for personally-owned devices the make, model, and operating system version
Your UC Davis login ID used to log into Eduroam (just the login ID—we will never ask you to disclose your passphrase!)
The date and time you experienced the issue, as precisely as you can provide
The location where you experienced the issue, as precisely as you can provide
The wireless MAC address of your device (directions for finding your MAC address are available at: https://kb.ucdavis.edu/?id=0276)
Is it Down, or Is is Just Me?
UC Davis uses hundreds of IT services, some hosted on campus and some from external vendors, and those services have complex interdependencies. While we strive to keep services working, occasional outages are inevitable.
When a campus service isn't working for you, how can you tell if it's a service outage or specific to your device?
Check the campus-wide status page at https://status.ucdavis.edu/both for outages and for planned maintenance that may be affecting the service. Most campus-wide service issues will be visible here. If you have a service you depend on, you can subscribe to receive notifications by email, SMS, or Twitter.
For college-level service outages and planned maintenance, check the LS IT Services Notices section in the top left of the LS IT website at https://lsit.ucdavis.edu/. For major outages, LS IT also sends email notifications to affected users.
For members of the UC Davis Slack workspace at https://ucdavis.slack.com/, check the #status channel, which includes automated status updates for many campus services.
DataLab 2023 Start-Up Research Collaboration Awards
DataLab is accepting applications from UC Davis faculty and professional researchers for Start-Up Project Collaborations for the 2022-2023 academic year. These exploratory, or early phase, research collaborations pair domain area researchers with DataLab’s data scientists to gather data and/or perform preliminary exploration and hypothesis testing to make rapid progress on a data-driven domain research problem. Apply by November 21st.
Quick Updates and Reminders
Supply Chain Delays
We continue to experience the effects of global supply chain delays on monitors, printers, some computers, and other equipment. In many cases, items we order today are not shipping for several weeks—and sometimes longer. Even when vendors provide an estimated ship date, we are frequently seeing those dates slip by weeks or months. Please plan ahead by ordering as soon as possible, and please be patient.
UC Davis Phish Bowl
The UC Davis Phish Bowl is a fast place to check whether a suspicious email you've received is phishing or legitimate.
Letters and Science IT
Monday - Friday 7:30AM - 6:00PM
530-752-8800 lshelp@ucdavis.edu
2235 Social Sciences & Humanities
