Tuesday Monday Tips

Monday, October 11, 2021
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October is National Cyber Security Awareness Month, and we have two timely, security-related updates to share in this edition.

You can find some terrific cyber-security awareness resources at:

Introducing the Phish Bowl

Phishing is rampant and it is the top vector for security breaches, both globally and at UC Davis. We are targeted by gift card scams, credential harvesting, fake job scams, ransomware, and many other types of phishing daily.

Whenever a new phishing campaign hits one of our departments, our service desk is inundated with "Is this phishing?" inquiries. And, many times each year, the scammers win by tricking a UC Davis person into purchasing gift cards or turning over their account credentials. 

LS IT is excited to announce a new tool that you can turn to for specific, timely information on whether a message is legitimate or phishing, the UC Davis Phish Bowl:

LS IT is collaborating with the Information Security Office and IT partners from across campus to collect up-to-the-minute examples of phishing (and legitimate but suspicious) messages that are reported to us.

The goal of the Phish Bowl is to give you one place to check to quickly and easily determine if a message is phishing or legitimate. Check it out!


Duo App Gets a Refresh This Week

Duo is introducing a redesigned version of its Duo Mobile app for iOS and Android devices. This is the app you may use when you perform two-factor authentication to log in to most UC Davis services. 

The redesigned Duo Mobile is designed to make your login experience better by:
  • Updating the position of the Approve / Deny buttons so that Approve is on the right, a more natural location.
  • Improving the accessibility of the app, including adding a landscape view, variable font sizes, and improved color contrast. 
  • Providing clear guidance on restoring your accounts if you get a new phone.
  • Making it easier to find and manage your accounts with a simpler interface.
Here is a preview of what the redesigned app will look like when you receive a Duo push prompt:

Look for the roll-out of the new application during this timeframe:

iOS (Apple products): October 11 – 18
Android: October 11 – 15

If you have automatic app updates enabled on your device, you will receive the new version of Duo Mobile automatically. You can also update Duo Mobile manually from the app store.

Quick Updates and Reminders

Supply Chain Delays

We continue to experience the effects of global supply chain delays on monitors, printers, some computers, and other equipment. In many cases, items we order today are not shipping for up to 6 months—and sometimes longer. Please plan ahead by ordering as soon as possible, and please be patient.

Appointments for On-Site Support

While we are happy to provide drop-in support, we give priority to appointments. If you need on-site support, please schedule an appointment via our online booking tool. You can book appointments at our service desk (2235 SS&H) or at any of our drop-in locations around campus. 

Daily Symptom Survey Required

For any in-person support, including drop-ins, your LS IT service analyst will ask to see your Daily Symptom Survey results. IT support often involves close contact, so for your protection and ours we ask that you be prepared to show your DSS for any in-person support.
Letters and Science IT
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University of California, Davis · Letters and Science IT Services Unit · 2235 Social Sciences & Humanities · Davis, CA 95616-5270 · USA