Tripadvisor is extending an innovative helping-hand to restaurants so they can provide customers with a safe dining experience during COVID-19. Tripadvisor launched a free Contactless Menu creator on their website for any restaurant that has added a menu link to its Tripadvisor listing.
The Contactless Menu creator creates a QR code that links to the restaurant’s Tripadvisor online menu. Restaurants can then print out the QR code and display it on tables, counters, host and hostess stands, and windows. Guests scan the code with their phone cameras and the menu is uploaded to their phone for them to peruse. Viewing the menu contactlessly decreases germ transmissions, increases the safety of the customers and staff members, and makes the customer feel safer.
Customers feeling safe and seeing that restaurants are taking safety seriously is paramount during this critical time. Tripadvisor found that more than 35% of customers say they will prioritize dining at restaurants that they feel keep customers safe.
In addition to providing restaurants with the Contactless Menu creator, Tripadvisor also launched a new Travel Safe search-engine filter so customers can search for restaurants that take extra safety precautions.
The pandemic is requiring industries to find innovative solutions to address customers’ safety concerns. Tripadvisor’s Contactless Menu creator is a phenomenal example of how the travel industry is meeting customers’ needs and supporting local partners worldwide that are struggling during the pandemic.