Updates, News & Announcements

It is with a heavy heart that we must inform you that, due to the effects of the Coronavirus that are rippling through our world, the 2020 Carolina’s Educational Collision Conference is being postponed and will take place on February 19th and 20th of 2021.
We understand the sensitive nature of this pandemic and that some of the population is taking the situation more seriously than others. It is CCA’s position that the safety of its members, business partners and conference guests is most important.
We at CCA are excited for the additional preparation time to build the best conference possible and provide the attendees with the most bang for their buck! We are lining up presenters and speakers to bring the most recent information and forward-thinking ideas that each of us can bring back to our shops to improve this industry.

Learn more about our conference here

As we work through these testing times, work smart to protect yourselves, your coworkers and your customers. As a repair facility, some industry specific steps you should be taking is disinfecting each vehicle that you receive into your care and each vehicle that you deliver to a customer. Track the cost of materials and labor you use to perform this. Now is a great time to begin contacting those potential customers that may have vehicle fleets that the vehicles are always on the road and never have time to have their vehicle repaired.

As much as we all may dislike estimates written from photos, this may be a great service to offer your potential customers in a time where they may think twice about visiting a repair shop. Use your entrepreneurial qualities to give yourself an edge in order to keep vehicles flowing through your shop. Stay visible and active in all media outlets and let your shop be a beacon of hope and humanity in your community!

We cannot wait to come out on the other side of this thing and celebrate with you during our quarterly meetings, training classes and of course, the conference in February 2021!

Learn more here

Check out other awardees here

I would like to give a shout-out to the folks who started the North Carolina's Association of Collision and Autobody Repair (NCACAR) and say a big “thank you” for the information and support that they had the vision to share with collision repair shops. 

Owning or managing an auto body shop can be a lonely experience.   This is our story: My husband Danny and I started our body shop back in 1992. Read More
Submitted by Jackie Shaw
Sudden Impact Auto Body & Paint Shop, Inc
Salisbury, NC


This is where it all began. My ex-husband, Danny, started our business Palmetto Paint and Body Works in Camden, SC in 1982. He sold his 1957 T-Bird, and invested the money into shop equipment, tools, and employees. He had a small shop, but he was very successful. Prior to starting the shop, he worked at a shop in high school and another shop after graduation. He was an adjuster for an insurance company until he got tired of the “corporate world”. In 1987, we built a bigger shop two doors down. We married in 1989, and I was in the investment/insurance field which I left in 2001 to help take care of Danny’s Mother and work at the shop part-time. Well, that turned into a full-time job over time. I began working full-time in 2004, and Danny taught me everything he knew. He has worked every job you can do working in and running a shop. Read more

Submitted by Sarah Myers-Daniels
Palmetto Paint & Body Works
Camden, SC

It Really Does Take a Village-The Benefits of Being An Association Member 

In January, 2020, our shop, KC Starnes Auto Body, was awarded the most improved shop of 2019.  What an honor!  It was great to take this award back to my team and empower them with the results of hard work.  But it doesn’t stop there….

 The mindset of an “improved shop” should be a motto that we all strive for each and every day.  My team has worked hard to settle down, take some steps back from all the floods of information we receive, and simply get our focus on doing consistent and safe repairs-ALWAYS.

My team was not the only part of receiving this award.  My involvement in Carolina's Collision Association provided me an opportunity reach out to industry professionals for advice that allowed me to go back to my shop and make solid business decision. Read More

Submitted by Casey Starnes
President, KC Starnes Auto Body
Old Pineville Rd, Charlotte, NC


Over the past three years, I have had many potential & current members ask me what the benefits of the association are, and whether it’s worth the time & money, and knowing from personal experience in this industry that both can be sparse, it’s crucial that every investment a shop makes provides a good ROI. So, with this in mind, I wanted to highlight some of the advantages that I believe have the greatest value for members, and ultimately to answer the question, “What’s in it for Me?” Read more

One of my favorite things to do when I visit a shop is enter the paint area, pull a damage appraisal off the dash and start checking over the vehicle. What I find reminds me that there is tremendous value behind In-Process Quality Control (QC) checks.  I have discovered repairs on damage appraisals not accomplished, repairs accomplished that were not on the damage appraisal and missed refinishing operations, all of which spell out the need. Repairs not accomplished that are on the damage appraisal opens a liability door in regard to vehicle safety, and repairs accomplished originally not on the appraisal results in lost shop revenue. Read more
Yes, that work is heavily discounted. But it’s only 25 percent of your business. The other 75 percent is retail-priced work. That provides the resources you need to market your OEM certifications like crazy. That may mean, for example, putting one of your estimators at the dealership for an hour every morning, making it like a satellite location for you. Read more
Learn more here
Learn more here

Left photo, Sarah Myers-Daniels (VP of Carolina's Collision Association) with SC Senator Tim Scott and on right Sarah with SC Congressman Joe Wilson

I went to Washington, DC on Wednesday to work with Aaron Schulenburg, Executive Director of the Society of Collision Specialists (SCRS), as we met with some South Carolina members of Congress.  Mike Tongour, who also happens to be from South Carolina works in DC as a member of SCRS’s lobby team. He has been working with SCRS on preserving the 1963 Consent Decree which had been proposed for termination by the Department of Justice. Read more

From left to right: Matt Travis (OK), Chuck Roberson - Ft. Collins CO, Jake- Ft. Collins CO, Jeff Robbie (VA), Ronnie Pack, Keith Hebert (VA), Tim Kordon (VA), Paul Kordon (VA), and Larry Pack

Some great hail guys from all over the country came to learn how to write a better conventional estimate and the use of the appraisal clause with Billy Walkowiak, Ronnie Pack and Larry Pack. The fee for 3 days of training with the Pack Brothers and Collision safety Consultants? Ronnie Pack asked each one of them to make a donation to Tri County Animal rescue!
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