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Welcome to the March 2016 edition of BizEnews – our first Autumn edition

"If you really want to do something, you’ll find a way.  If you don’t, you’ll find an excuse." - Jim Rohn
Welcome to the March 2016 edition of BizEnews.  

In this issue:

We hope you enjoy this instalment of BizEnews. You have been included on our subscriber list because you are a valued member or supporter of the Canterbury business community. If you no longer wish to subscribe, please click on the link below.
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After 5 Logo

After5 Business Networking Event - 17 March

We are delighted to advise that the next After 5 Business Networking event will be held on Thursday 17 March from 5pm–7pm at Canterbury Hurlstone Park RSL, Viva Room. Food and Drinks will be served.

The guest speaker will be the General Manager of the Canterbury Hurlstone Park RSL, Mary McTaggart, who will speak on her business’ success and strategies to differentiate its product and services in order to ensure sustainability.

We have Ida Shapievsky, a psychologist from her business, Assess My Child, who will give a 5-minute "elevator pitch" on business. If you would like to speak about your business at the next After 5 Networking Event, please email with your details.

The remaining After 5 Business Networking Events for the year will take place on the following dates, which are the first Thursday of the month;
  • 5 May 2016
  • 7 July 2016
  • 1 September 2016
  • 3 November 2016
Venues and guest speakers will be advised nearer the events.
Beamish Street Campsie

Business Visits Program

The program offers businesses with a FREE confidential one-on-one service with a member of Council’s Economic Development Team who can provide businesses with a large range of economic/industry and demographic information. The information is customised to assist with starting a business, business planning, growth strategies and marketing strategies.

Council's Business Visit Program has been developed to assist businesses start, grow and expand their business in the City of Canterbury.

Whether you need support on business planning, starting a business or growing your already successful business, Council can help. 

The program offers businesses with a FREE confidential one-on-one service with a member of the Economic Development Team and is available by appointment.

Businesses are provided with a large range of economic/industry and demographic information to assist with starting a business, business planning, growth strategies and marketing strategies.

Ida Shapievsky, a psychologist with her business, Assess My Child, recently took advantage of the new service.  Ida was grateful for information she received on how to write a business plan and target markets to increase awareness of her business.  You will be able to meet Ida at the next Business after 5 function, on Thursday 17 March 2016, where she will provide a five minute talk on her business.

To book a FREE appointment with Council's Economic Development team, contact Elizabeth Waser by phone on 9789 9492 or 0418 319 764 or email at

Small Biz Bus

Small Biz Bus coming to Earlwood – Monday 7 March 2016

The Small Biz Bus is coming to Earlwood on Monday 7 March 2016. Come along and get on board. 

Local small businesses can take advantage of high quality business assistance with the arrival of the Small Biz Bus. The Bus will be visiting Earlwood to give local small business operators the chance to access personalised advice from business experts.

"Speaking to an advisor can help you take the next step, whether you’re just starting out, wanting to ensure your business is sustainable or hoping to grow," NSW Small Business Commissioner, Robyn Hobbs OAM, said.

Small business owners can access the support of experienced advisers on the Small Biz Bus at no cost to them.

The Bus will be at the corner of Joy and Homer Streets, Earlwood from 9am to 3pm.

To book an appointment on the Bus or to speak to your local Small Biz Connect adviser, call Southern Sydney BEC on 1300 134 359, or visit

Business Awards Winner

Outstanding Business Person of the Year

Winning awards for his business or his staff is commonplace for David Linke, Manager of Australian Hot Water Inner West, at Belmore.  

On 16 September 2015, the Canterbury Local Business Awards for Outstanding Business Person of the Year was announced and David Linke was the worthy winner. In David’s words; "I was so surprised when they called out my name. I was speechless and absolutely shocked".

David opened his business, Australian Hot Water Inner West, in March 2001, at 617 Canterbury Road Belmore.  He had previously experienced a business partnership break up.  David says, “Setting up a new Business in a new location was extremely difficult and met with many ups and downs. We built up a fantastic client base by providing prompt, reliable, trustworthy and a competitive service to all types of Hot Water System issues”.  David acknowledges that having key staff, as well as up to date training from manufacturers and suppliers, helped assist in building a very reliable brand.
"Leading the way in the Solar Hot Water market helped us provide our customers with energy efficient options and ways to help reduce their energy running costs", said David.  With the internet age upon all businesses David was faced with sinking or swimming.  He taught himself about internet solutions and ways to get his business online in the many different social media and web site channels, to gain exposure in a positive way.   Spending hours after work uploading business information data and photographs to the website and attending training and business sessions with manufacturers, helped him in the change process.
In early 2014 David’s business moved away from paper records to cloud based solutions. Also changes to the way the business communicated with their service field staff on the road occurred, from 2 way radio controlled vehicles to an online cloud based job allocation and data capture application.  The new technology was costly and impacted poorly on business operations.   It was a case of short term pain for long term gain.
Loss of staff and difficulties in obtaining new qualified staff is a very strong issue at the moment. David and his business have recently assisted The Canterbury Bulldogs in employing some of their junior Rugby League players in an apprenticeship for plumbing.  This has been a ‘win, win’ situation, helping the youth of today and providing David with apprentices.
All businesses are encouraged to support the 2016 Canterbury Local Business Awards.  For more information on the 2016 awards, please contact Precedent Productions on 8577 5060.  When these local awards are launched, further information will be provided in BizEnews.


Starting a business

Setting up your own business can be an exciting time. Before you start, save yourself time and money by being aware of what's involved in running a business.

Investing time into proper planning is the key to turning your dreams into reality. Operating a small business is not just about working for yourself or working from home, it's also about having the necessary management skills, industry expertise, technical skills, finance and of course a long-term vision to grow and succeed.

Starting your Busines Checklist
Starting your business checklist to guide you through the various stages.

Where can I get advice and support to help get started?
There is a broad range of advice and support offered by the Australian Government that you can take advantage of.

  • There are a number of free or low cost advisory services available that provide advice and assistance to businesses across Australia. Search for your nearest government-funded business advisor in your local area using our Advisor Finder.
  • Find Mentoring services in your state or territory.
  • Check the Event Finder for seminars and workshops on how to start a business.
  • Watch videos to find out about tools to help you start and grow your business. Certain industry associations and government agencies may be able to help - search the directory for contact details.
  • For more information, you can contact the online government resource for the Australian business community by phone, web chat or our online enquiry form.

Earlwood Businesses

Business Start-up Workshops

The Southern Sydney BEC is also conducting workshops for new businesses or for people thinking of starting a business.

How to succeed and Get it Right
This comprehensive workshop is facilitated by a member of their professional and diverse team and always draws participants with an exciting mix of experience and diversity of skills and knowledge. Join this inspirational workshop and you will gain a wide-ranging view of all the essential areas you will need to start and build a business to ensure you are headed along the road to success.

At this exciting event you will:

  • Do a feasibility checklist on your business idea
  • Learn the requirements for creating a sound business plan
  • Understand the roles of a business owner
  • Look at the financial requirements for your business
  • Be introduced to customer service excellence
  • Investigate the importance of your online presence
  • Networking with other aspiring and successful entrepreneurs
Who should attend?
This workshop is suitable for anyone thinking about starting their own business or those who have been in business for some time but who want to know how to take it to the next stage of success.

$75. This government subsidized workshop (valued at $500) includes the full-day workshop, lunch, refreshments and a subsequent 90 minute one-on-one business advice session with a business adviser for each attendee.

Registration is at 9:30am, for a 9:45am start, concludes at 3:45pm. Includes lunch and refreshments.

Upcoming workshops for 2016: If these dates do not suit you and you would like to attend training for start-up businesses, please contact Council's Business Engagement and Development Officer, Elizabeth Waser by email on or phone on 0418 319 764.


2016 Census

Each month we will feature information on the Census, as the Census is being conducted this year on 9 August 2016.  Topics we will cover are as follow;

  1. The history of the Census (this edition of BizEnews)
  2. The purpose of the Census
  3. Why it is important and compulsory
  4. The process for participating in the Census and what you can expect and;
  5. Information gained from the Census and how the information can assist you and others.

The first population counts of Australia were known as musters and were conducted as early as 1788. Musters involved all members of the community gathering at specified locations to be counted. These were important as a means of matching food and other supplies to the number of people needing them. From 1795 the convict population was mustered on an annual basis. The first of the Censuses in Australia as we now know them was held in New South Wales in November 1828. Each of the colonies conducted their own Censuses until 1886.
On 3 April 1881, the first simultaneous Census of the British Empire covering the United Kingdom, India and the Crown Settlements (including Australia) was taken. This Census produced the first set of colonial population figures for the same day although the questions were not uniform across all colonies.

A Census conference held in Sydney on 26 February 1900 arranged for an Australian Census to be conducted on a uniform basis. The 'Federation Census' was to be taken on 31 March 1901.
Minor differences in the interpretation of definitions arose between the states and the method of presentation of the results differed considerably. The responses to the Census questions were not tabulated in all cases and there was no coordinating authority to bring the results together to form a total for Australia.

Census and Statistics Act
To provide greater coordination, the Census and Statistics Act 1905 was passed on 8 December 1905. This Act provided:
  • that 'the census shall be taken in the year 1911, and in every tenth year thereafter'; and
  • 'the census day shall be a day appointed for that purpose by proclamation'.
On 18 June 1906, the first Statistician of the Commonwealth of Australia was appointed to carry out the provisions of the Act. Later in the same year the Commonwealth Bureau of Census and Statistics was formed (re-named the Australian Bureau of Statistics in 1975).

National Censuses
Since 1911 the Census has been a centralised activity conducted and controlled by the Australian Statistician under the authority of an Act of Parliament to ensure uniformity in the Census methods and data collected from each state, and to protect the confidentiality of information gathered.

Due to the economic depression, it was considered inappropriate to conduct the scheduled Census of 1931, so the Census and Statistics Act 1905 was amended to allow a Census to be held at any such time as prescribed. Under the amended Act the next Census was held in 1933. No Census was held during the period of World War II and the first post-war Census was taken in 1947, after an interval of 14 years. The year 1954 was chosen for the next Census, it being a seven year interval and equidistant between the 1947 Census and the then proposed 1961 Census. The practice of conducting a Census in at least the first year of each decade was resumed from 1961 onwards.

Every Five Years
Following the 1961 Census, Australia has had a Census taken every five years, a practice which became mandatory with the amendment to the Census and Statistics Act in 1977 requiring that 'the census shall be taken in the year 1981 and in every fifth year thereafter, and at such other times as are prescribed'.

Which Date?
In selecting a Census date the ABS aims to select a date which minimises the proportion of the population who are not at their usual place of residence. In 1911 and 1921, a Census date near the beginning of April was selected. For the 1933 Census through to the 1986 Census, the Census date was moved to be at, or near, the end of June.

In 1991, the Census date was moved to early August, after all mainland states changed from a three term to a four term school year with school holidays falling near the end of June. School holidays on, or close to, the Census date increase collection difficulties and reduce the quality of data obtained, as many people are absent from their usual place of residence.

The date which has been specified for the 2016 Census night is Tuesday, 9 August.

Post Letter

Changes to postage costs and services

From 4 January 2016, Australia Post changed their postage prices and services. Now:

  • Regular postage has increased from 70c to $1 per stamp (if you have a concession account, stamps are just 60c).
  • A priority delivery service is now available to all customers. You can purchase a priority label for an additional 50c on top of a regular stamp to have your mail delivered up to two business days faster than regular mail.
Visit the Australia Post website to find out more about the changes to postage costs and new services offered.

Hand Shake

Cuts to tariffs under free trade agreements – China and Korea

On December 20, 2015 further tariff cuts were announced under the China-Australia Free Trade Agreement (ChAFTA) and Korea-Australia Free Trade Agreement (KAFTA).

Head to ChAFTA and KAFTA on the Department of Foreign Affairs and Trade website to check how changes in tariffs affect existing or potential exporters, and for more detailed information on each agreement.

Beamish Street

Help for Migrants living in NSW

Multicultural NSW has developed a Settlement Portal to help connect migrants with the information they need to successfully settle in NSW.

The Settlement Portal links users directly with practical resources and aims to help all migrants living in NSW, including refugees and humanitarian entrants, skilled and family stream migrants, and temporary visa holders such as international students and seasonal workers.
Accessible via a New Arrivals to NSW icon on the Multicultural NSW homepage, the Settlement Portal offers links to useful organisations, websites and resources, to help with a range of issues.
Business assistance is located under the Law and Education and Employment sections.

Bike Wheel

Sydney Rides Business Challenge

The Sydney Rides Business Challenge will take up until Sunday 20 March 2016.

The Challenge is fun and simple - ride a bike anywhere, any time for 10 minutes or more for your chance to win!

Get your workplace involved and share the joy of riding a bike. The organisation with the highest percentage of staff participation will take top honours, so encourage your workmates to give bike riding a go today!

Get your colleagues riding and show your support for cycling in Sydney!

Earth Hour Logo

Earth Hour

On 19 March 2016 from 8.30pm - 9.30pm Earth Hour will be recognised. IT is all about reducing your energy consumption to save money. You can be involved by:

  • hosting an Earth Hour event (this is a great idea for restaurants - keep the lights on in the kitchen but use candles in the dining room!) and register it for free on the Earth Hour website;
  • put the Earth Hour poster in your business window; or
  • Switch off your lights during Earth Hour and tell the world by adding your picture or logo to the Earth Hour wall of fame here.

Final thought
Don't procrastinate if you have a good idea. Maintain the momentum and work hard to achieve a successful outcome. Excuses burn up valuable energy. (see quote above)

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