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“The material world in which individuals engage every day is shaped and reshaped through design – for better or worse. When entering a space, people have long been expected not only to compensate for but also to overcome their disabilities. But sometimes, no amount of ingenuity can overcome the mismatch between a given individual and a given space – and then, exclusion is the result.
designs are abstractions that tell stories. Who is here, and who is not? Who gets where they’re going, and how much time and effort does it take? A design is an idea, and the real-world implementation of that design – the ways people interact in the material world – is the story. We have the ability to change the story about humanity by changing the design of our physical, digital and societal environments. Through design that forces us to face and actively grapple with assumptions and biases, the human world can be made more accessible, more inclusive and more humane.”
WOW. This is one of the best articles on accessible, inclusive, and universal design spanning across verticals, that has ever been written. You must must must read this.