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Hi all - following the announcement of the hosepipe ban from tomorrow (August 24), Thames Water have been in touch with some advice and exemptions for people living with vulnerabilities or long-term conditions. Please see below for their message.
From Thames Water

From Wednesday 24 August, we’re bringing in a hosepipe ban (also known as a Temporary Use Ban) for all customers we supply water to, even if we don't bill you directly. The ban applies to hosepipes, and anything attached to them, like sprinklers and jet washers. However we know some people have restricted mobility which will make using a watering can or bucket instead tricky. I hope the following information helps any service users with concerns:
If you’re a Blue Badge holder or are on our Priority Services Register for any of the circumstances listed below, you can still use a hose for:
  • Watering your garden/allotment and plants
  • Cleaning your vehicles
  • Cleaning windows, walls, paths, patios or other artificial outdoor surfaces like artificial grass
  • Filling or maintaining a domestic pond
Any of the following circumstances will qualify for an exemption:
  • Chronic or serious illness
  • Dementia or cognitive impairment
  • Physical impairment
  • Restricted hand movement
  • Blind
  • Unable to answer the door
  • Recovering after returning from hospital
  • You use medical equipment which includes:
- Dialysis, feeding pump and/or automated medication
- Oxygen concentrator
- Heart, lung or ventilator machine
- Nebuliser or apnoea monitor
- Stair lift, hoist or electric bed

Our website has the full details that can be found here. I would recommend any service users who aren’t already registered, especially for any of the above conditions, should do so. This can be done here.
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