Best wishes from us, and a quick look back over 2015.
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Merry Christmas!

Paul, Jemima and Julie from the parks team at the Tenant’s Union of NSW wish you – our Outasite Lite readers – a very Merry Christmas and Happy New year.

We enjoyed sharing residential parks news with you in 2015 and hearing back from you about the stories and updates we send through. Thank you for the positive feedback you kindly send us.


2015 has been a very busy year for the parks team. The Residential Parks Forum met four times through the year, providing a chance for us to chat with resident advocates about the different issues arising for residents in parks and work together on how best to tackle these. We finished the year with comprehensive two day training on the NSW Civil and Administrative Tribunal (NCAT) for resident advocates in December.

We were involved in consultations on the Residential (Land Lease) Communities Regulation 2015 and Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2005. This included attendance at consultative meetings, as well as formal written submissions on the regulations.

Our Residential Parks Legal Officer, Paul Smyth, has been involved in matters at NCAT, the Supreme Court and the Court of Appeal – many of which are ongoing. We foresee Paul being very busy into the new year!

The new Act commenced

On 1 November the new Residential (Land Lease) Communities Act 2013 became law and our feet haven’t touched the ground since!

Through the year we developed a new website for park residents - As soon as the Act commenced we made over 20 factsheets available on our website. These covered different aspects of the new law for both home owners and renters.

We also published a special edition of Outasite focused on the new law. So far we have distributed around 5,000 copies throughout the state. Every day we are adding new subscribers - welcome all new readers!

And, we began our community education project on the new law...


Along with local tenant advocates we got out and about visiting parks and delivering education sessions in early November.

First stop: Western Sydney

We kicked off our community education project in Western Sydney. Julie Lee, Residential Parks Officer at the Tenants’ Union, and Franya Repolusk from the Western Sydney Tenants Advice and Advocacy Service started the week by visiting residential parks across Western Sydney. Despite being turned away from a few parks, Julie and Franya were able to meet and talk with many Western Sydney park residents to let them know about the new law. They handed out over 500 copies of our current edition of Outasite: ‘New Law for Parks’.

At the end of the week the Tenants’ Union ran two education sessions about the new Act – at Stanhope Gardens and Nepean Shores Riverside Resort. With over 150 residents in attendance across the two sessions the venues were standing room only!

Then on to the Central Coast…

At the end of the month we moved up the coast, battling the heat to visit 13 parks. Julie and Lisa Ashby from the Central Coast Tenants Advice and Advocacy service began by visiting parks around Chain Valley Bay and Lake Munmorah then made their way down the coast via Wyong to parks around Erina and Avoca. Again the park visits gave us a great chance to chat with residents, and find out about issues in the local area. We handed out over 800 copies of Outasite to Central Coast park residents during our visit.

The two education sessions held the next week (in early December) were very well attended - around 65 residents at each session. The Honourable Yasmin Catley (Member for Swansea) has a keen interest in parks and attended our session at Doyalson. The Q&A sessions at the end of the presentations provided a great opportunity for residents to raise questions about the new Act.

It was great to have Lynn Evans and Kristina Jurak-Komsic from NSW Fair Trading at the two Central Coast information sessions. They talked about how Fair Trading can help park residents and explained the process for lodging a complaint with Fair Trading.  Lynn and Kristina will be joining us at future information sessions.

Finally, a big thank you to everyone who has helped us with the project so far.  Many park residents across Western Sydney and the Central Coast generously gave up their time to help with handing out information, doing media, and generally getting the word out.  

And we’ll be coming to more areas around the state!

From February next year we will be back out on the road, visiting parks and running community information sessions. To find out when we’ll be coming to your area, check out the schedule at This will be updated as we lock in dates across NSW.

All the best for the festive season and see you next year!


Outasite and Outasite Lite are free publications published by the Tenants’ Union of NSW. To check or update your details, or add someone to the mailing lists just give us a call (8117 3700) or email us at

If you no longer wish to receive these emails you can unsubscribe at any time using the link at the bottom of the email.

Can you help get the word out to other park residents? Download a pdf of Outasite Lite for printing. Or forward this email to a friend.

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Need advice? Contact your local service


• Eastern Sydney: 9386 9147
• Inner Sydney: 9698 5975
• Inner West Sydney: 9559 2899
• Northern Sydney: 8198 8650
• Southern Sydney: 9787 4679
• South Western Sydney: 4628 1678
• Western Sydney: 8833 0933
• Blue Mountains: 4782 4155
• Central Coast: 4353 5515
• Hunter: 4969 7666
• Illawarra South Coast: 4274 3475
• Mid Coast: 6583 9866
• Northern Rivers: 6621 1022
• North Western NSW: 1800 836 268
• South Western NSW: 1300 483 786



• Greater Sydney: 9698 0873
• Western NSW: 6884 0969
• Southern NSW: 1800 672 185
• Northern NSW: 1800 248 913


You are receiving this email because you signed up to get Outasite Lite - an email newsletter for residential parks residents and their advocates.

The Tenants’ Union of NSW is a community legal centre specialising in NSW residential tenancies law, and the peak resourcing body for the NSW Tenants Advice and Advocacy Program.

Address: Suite 201, 55 Holt St, Surry Hills NSW 2010
Phone: 02 8117 3700

The articles in Outasite are primarily intended for people who live in, or are affected by, the state laws of New South Wales, Australia. While every effort has been made to ensure the legal information in these articles is correct and up-to-date, it is not a substitute for specific legal advice. The articles are intended to be a general guide to the law only. You should seek expert assistance if you are faced with a problem. Views expressed by contributors are not necessarily held by the Tenants’ Union.

© Copyright Tenants' Union of NSW 2015

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