The laws, regulations and the charged relating to electricity pricing in land lease communities.
View this email in your browser
Margaret Nicoll (pictured with her partner Rod) is a home owner who is concerned about the impact of ever increasing electricity charges.


Electricity charges in land lease communities are a hot issue for home owners. Prices continue to rise and, when home owners purchase electricity from the operator, the charges are complex and difficult to understand. In this edition of Outasite Lite we will explore the laws, regulations and the charges.


Retail electricity prices were deregulated in New South Wales as of 1 July 2014. This promoted greater competition in the market and encouraged more retailers, which led to better electricity deals for customers. Unfortunately, for home owners in land lease communities access to the market is limited.


Most home owners in land lease communities purchase electricity from the operator. Under the National Energy Retail Law, any person or business that sells energy to another person for use at premises must have either a retailer authorisation or a retail exemption. Operators of land lease communities have a retail exemption and are required to comply with the Retail Rules.

In New South Wales electricity customers (including home owners in land lease communities) have the right to purchase electricity from a retailer of their choice. However, those in land lease communities who want to change provider generally need to arrange and pay for a new meter to be installed. The cost of a new meter can be upwards of $400 so making the switch is not cheap. Home owners have to weigh up the cost of a new meter against the potential savings of purchasing cheaper electricity from a different provider.


The Residential (Land Lease) Communities Act 2013 (the Act) and Residential (Land Lease) Communities Regulation 2015 (the Regulation) govern when and how operators can charge home owners for electricity. If the site agreement requires the home owner to pay utility charges to the operator, the use must be separately measured or metered and the operator must provide an itemised account and give the home owner at least 21 days to pay.


There are two separate charges for electricity and they are calculated differently...

Click here to read the rest of this article.

Read more


Outasite Lite is a free publication published by the Tenants’ Union of NSW. To check or update your details, or add someone to the mailing lists just give us a call (8117 3700) or email us at

If you no longer wish to receive these emails you can unsubscribe at any time using the link at the bottom of the email.

Can you help get the word out to other park residents? Download a pdf of Outasite Lite for printing. Or forward this email to a friend.
Download Outasite Lite to print
Forward this email to a friend
If you have trouble downloading the pdf, please email us.



• Eastern Sydney: 9386 9147
• Inner Sydney: 9698 5975
• Inner West Sydney: 9559 2899
• Northern Sydney: 8198 8650
• Southern Sydney: 9787 4679
• South Western Sydney: 4628 1678
• Western Sydney: 8833 0933
• Blue Mountains: 4782 4155
• Central Coast: 4353 5515
• Hunter: 4969 7666
• Illawarra South Coast: 4274 3475
• Mid Coast: 6583 9866
• Northern Rivers: 6621 1022
• North Western NSW: 1800 836 268
• South Western NSW: 1300 483 786


• Greater Sydney: 9698 0873
• Western NSW: 6884 0969
• Southern NSW: 1800 672 185
• Northern NSW: 1800 248 913

You are receiving this email because you signed up to get Outasite Lite - an email newsletter for residential parks residents and their advocates.

The Tenants’ Union of NSW is a community legal centre specialising in NSW residential tenancies law, and the peak resourcing body for the NSW Tenants Advice and Advocacy Program.

Address: Suite 201, 55 Holt St, Surry Hills NSW 2010
Phone: 02 8117 3700
Web: and

The articles in Outasite are primarily intended for people who live in, or are affected by, the state laws of New South Wales, Australia. While every effort has been made to ensure the legal information in these articles is correct and up-to-date, it is not a substitute for specific legal advice. The articles are intended to be a general guide to the law only. You should seek expert assistance if you are faced with a problem. Views expressed by contributors are not necessarily held by the Tenants’ Union.

© Copyright Tenants' Union of NSW 2016

forward this email to a friend
update subscription preferences
unsubscribe from this list