New resources to assist boarding house residents.
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Boarding House Residents Have Rights!

New poster & brochure – perfect for your reception area
We have developed two new resources for the boarding houses project – a poster and brochure. Both include information on some of the more common issues residents have regarding their rights, e.g. eviction, refunds and rent increases.
We hope you can help distribute the posters and brochures as widely as possible. We also hope the resources will help inform residents and workers of their rights. That knowledge can give residents the self assurance to challenge any demands that are wrong at the time they occur. Please email me to let me know how many posters and brochures you would like. They are free of charge.


Other boarding houses resources

Residents are still able to contact the boarding houses hotline for assistance should they need to do that: Phone 1800 767 126.

And remember that factsheets on boarding houses can be found at

We are also in the process of updating the boarding house chapter in the Tenants Rights Manual.

Two dates for your diary

1. Boarding House legislation training

The next training opportunity for boarding house legislation will take place on Wednesday, 1 June 2016. The one-day course will be held between 10.00am and 3.30pm at CPSU Level 7, 191 Thomas St, Haymarket. The course is free of charge.
The day is suitable for tenancy advice and advocacy workers as well as frontline workers from homeless services. It will cover topics such as: occupancy principles, the role of NCAT; the role of an advocate and also look at case studies.
Please register by emailing me.


2. TU forum and party to mark our 40th anniversary

The Tenants' Union of NSW is holding a forum and party to mark our 40th anniversary at Redfern Town Hall, on Monday 15 August 2016. The forum will be from 12pm to 4.30pm, including lunch, then we'll turn on a party from 5pm to 7pm.
Minister Responsible for Fair Trading, Victor Dominello, will open the event and we will have a keynote speaker, Professor Keith Jacobs from the University of Tasmania. There will also be skits, stories and a TU movie!
We hope to see you there! Please RSVP to so we can keep you up to date.


Your Response to Onboard

This will be the last Onboard e-bulletin you receive from me as the boarding houses education co-ordinator, as the funding for the project is coming to an end. This is the sixth Onboard since August 2014. Articles have ranged from announcements on resources for residents, examining case studies and answering commonly asked questions, to highlighting research being done on living in boarding houses.

Please could you let me know:

  • Were you able to make use of the information in Onboard?
  • What information did you find most useful?
  • How did you use that information?
  • What more would you like to see happen for residents of boarding houses?
  • What emphasis would you like to see in any future legislation?
I would appreciate hearing from you. Please email me any comments you have regarding your experience with boarding house residents and the impact the Boarding Houses Act, 2012 has had.

Please note: you'll continue to receive our other Tenants' Union e-bulletins. You can always update your subscription preferences here. Simply tick the boxes for the e-bulletins you'd like to receive. Alternatively, email and let us know how you'd like to stay in touch.

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You're receiving this email because you are on the Tenants' Union Boarding Houses Project Email Bulletin list. We send out regular updates to educate community workers about boarding houses and the rights of residents.

For tenancy advice, contact your local Tenants Advice and Advocacy Service. See

Legal information in this email is intended as a guide to the law and should not be used as a substitute for legal advice. It applies to people who live in or are affected by, the law as it applies in New South Wales, Australia.

Tenants' Union of NSW, Suite 201, 55 Holt St, Surry Hills, 2010, NSW. (02) 8117 3700

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