In this issue we take a look at the provisions around operator behaviour, such as the Rules of Conduct.
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YOU CAN'T DO THAT!

OPERATOR CONDUCT IN LAND LEASE COMMUNITIES

The Tenants’ Union regularly hears complaints from land lease community residents about the behavior of operators. During the review of the Residential Parks Act 1998 the behavior of park managers and owners was also a common theme. Many residents told stories of interference in sales, harassment, intimidation and bullying.

Many operators do the right thing but when an operator behaves badly residents can take action. The Residential (Land Lease) Communities Act 2013 (the Act) contains a number of provisions around operator behaviour, including Rules of Conduct. In this issue of Outasite Lite we will take a closer look at these provisions.

ENTERING A SITE AGREEMENT

When entering into a site agreement with a home owner the operator, or a person acting on their behalf, must not make any representation or promise that is false, misleading or deceptive in order to induce the home owner into signing the agreement.

Operators are required to provide prospective home owners with information via a disclosure statement. The disclosure statement must set out such things as the fees and charges payable under the proposed agreement and the services and facilities available in the community.

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THE NOTICEBOARD WEBSITE:

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You are receiving this email because you signed up to get Outasite Lite - an email newsletter for residential parks residents and their advocates.

The Tenants’ Union of NSW is a community legal centre specialising in NSW residential tenancies law, and the peak resourcing body for the NSW Tenants Advice and Advocacy Program.

Address: Suite 201, 55 Holt St, Surry Hills NSW 2010
Phone: 02 8117 3700
Email: contact@tenantsunion.org.au
Web: tenants.org.au and thenoticeboard.org.au

The articles in Outasite are primarily intended for people who live in, or are affected by, the state laws of New South Wales, Australia. While every effort has been made to ensure the legal information in these articles is correct and up-to-date, it is not a substitute for specific legal advice. The articles are intended to be a general guide to the law only. You should seek expert assistance if you are faced with a problem. Views expressed by contributors are not necessarily held by the Tenants’ Union.

© Copyright Tenants' Union of NSW 2017

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