New from Quality Insights: WISEWOMAN - Partners for Good Health 

Quality Insights is pleased to release the WISEWOMAN module, Partners for Good Health: You and Your Health Care Team. The purpose of the module is to help patients understand how they can be active and engaged members of the health care team.  The strategies discussed will engage patients in patient-centered, team-based care, using shared decision making.

Features in the module include:
  • Understanding patient-centered and team-based care
  • Patient’s rights and responsibilities
  • Partnering with the health care team to optimize health and the health care experience
Is Your Practice a High-Performing Team?
A 2018 National Academy of Medicine Discussion Paper, Implementing Optimal Team-Based Care to Reduce Clinician Burnout, highlights a number of studies demonstrating strong existing evidence in support of high-functioning teams and their link to increased physician well-being.  It also discusses their cost-effectiveness resulting in reduced emergency department utilization and hospital readmissions.

To illustrate how teamwork may act as a resource, this chart examines the components and qualities that characterize high-performing teams.

Implement Shared Decision Making with Tools from Mayo Clinic
According to

Patients and clinicians have different expertise when it comes to making consequential clinical decisions. While clinicians know information about the disease, tests and treatments, the patient knows information about their body, their circumstances, their goals for life and healthcare.  It is only collaborating on making decisions together that the ideal of evidence-based medicine can come true. 

This process of sharing in the decision-making tasks involves developing a partnership based on empathy, exchanging information about the available options, deliberating while considering the potential consequences of each one, and making a decision by consensus. This process — sometimes called patient-centered decision making, empathic decision making, or shared decision making — demands the best of systems of care, clinicians, and patients.

A number of tools to help you implement shared decision making were developed by Mayo Clinic and are available from, including:
Patients' Rights and Responsibilities
The module outlines some of your patients’ rights and responsibilities, including:

NO-COST Health Literacy e-Course with CNEs
Effective communication is a key component of patient-centered care for every member of the health care team.  However, communication can be hindered when patients lack the skills needed for comprehension of complex care plans and health systems.  Health literacy is a silent but significant barrier for adults, especially the elderly.  In fact, nearly nine out of ten adults in the U.S. have health literacy issues that reach across all socioeconomic, cultural/race, and education levels. 

In this FREE e-course from EDISCO by Quality Insights, you will learn techniques to tackle barriers and address various health literacy issues. The course is appropriate for nurses and other health care professionals.  It includes downloadable patient resources and evidence-based tools. Enroll using the code DEPHS and earn 1.5 nursing CNEs.

Contact Us

For more details about the WISEWOMAN project,
please contact Sarah Toborowski.


This publication was supported by the Cooperative Agreement Number CDC-RFA-DP18-1816 from the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention. Publication number DEDPH-WW-033121
Copyright © 2023 Quality Insights, All rights reserved.

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