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HOW TO CONDUCT USER RESEARCH
9c7160c2-6344-460b-ae10-b4acb9589e63.png LOWDOWN
 
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9c7160c2-6344-460b-ae10-b4acb9589e63.png RELEVANCE
 
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PERSPECTIVES
9c7160c2-6344-460b-ae10-b4acb9589e63.png KEY CONCEPTS
 
9c7160c2-6344-460b-ae10-b4acb9589e63.png THINGS TO NOTE
 
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On the podcast
‘People are constantly surprising in terms of the ways that they perceive things and the way that they experience things.’
—Lucy Morris, Spinach
‘The level of sort of sophistication and rigour sometimes depends on the budget and time constraints that you have to work with. But the reality is anyone can talk to customers.’
—Katy Marshall, Pattern
‘I spent most of my time thinking about what people's actions are telling us they really want.’
—Ben Witte, Recess
9c7160c2-6344-460b-ae10-b4acb9589e63.png NEXT STEPS
Now you know how to use user research to inform your product development, here’s where to head next.
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