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Dear valued customers,
 
As we all know, the COVID-19 virus is currently having a huge impact on our way of life. Ongoing closures of non-essential services are affecting individuals, communities and businesses across our great nation.
 
We would like to reassure our clients that, at this point in time, these changes have not affected Richard Jay – we’re open as usual and ready to provide commercial industrial laundry equipment, warewashing and hand hygiene ranges, along with our commercial dishwashing range. For breakdown service and spare parts, our national call centre is available to assist you locally and immediately and can be reached during business hours on 1300 742 427.
 
The Centers for Disease Control and Prevention has estimated the novel coronavirus can live anywhere from hours to days on surfaces made from a broad range of materials. This means that, across all the industries Richard Jay serves – aged care, hospitality, government, healthcare, commercial laundries, accommodation, education, laundromats, facility management, manufacturing and transport – it’s crucial that exemplary hygiene levels are maintained.
 
During this period, there’s never been a better time to ensure you’re adhering to laundry best practice and meeting Australian hygiene standards AS/NZS 4146:2000. As an industry-leader in laundry infection-control, Richard Jay wants to ensure every commercial and industrial laundry is well informed, and that’s why you’ll find this mini guide to hygienic laundry practices over on our blog. We also offer a range of thermal disinfection solutions, including Electrolux's efficient dosing system – a smart function that can provide information on whether each wash cycle has achieved desired temperatures, and for how long. 
 
Richard Jay continues to monitor the COVID-19 situation very closely, and we’ll provide additional updates where required. We would also like to confirm that additional risk management strategies have been put in place to protect our staff, service contractors and customers.

If you need any assistance or have further questions, please contact our customer service team on 1300 742 427 or email care@richardjay.com.au
 
Thank you for your continued support as we all adapt to these challenging times.
 
Stay safe and take care,

Richard Jay
 
Read our hygienic laundry practices guide
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