Patient Insight: An update for our patient representatives
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March 2017


Patient Insight

An update for members of our Patient Participation Groups, District Engagement Groups and Patient Council…

This bulletin is broken down into sections depending on the source of the information, as shown on the key below:

CCG Messages

Messages from Healthwatch

Messages from Partners

Messages from the CCG

Patient Reference Groups for the Staffordshire and Stoke-on-Trent Sustainability and Transformation Plan

Patients and members of the public can now apply to join Staffordshire and Stoke-on-Trent Sustainability and Transformation Plan (STP) patient reference groups. The creation of the patient reference groups are the next stage in the STP.

Read more

Say no to smoking

Ash tray with child in the backgroundNational No Smoking Day takes place on 8 March and it is the perfect opportunity for smokers to leave their bad habit behind.

This is why doctors at South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group (CCG) are advising local residents on the best ways to stop smoking. There are plenty of treatments available from shops, pharmacies and on prescription to help you beat your addiction.

The most recently introduced treatment is e-cigarettes, which are electronic devices that deliver nicotine in vapour and are available in a number of flavours. The devices contain nicotine but are without the most harmful substances which are found in cigarettes, such as tar and carbon monoxide.

Research shows that e-cigarettes can help you stop smoking and, like all treatments, they are most effective if used with support from the NHS stop smoking service.

Find out more ... ...

What do you do when your child is unwell?

Parents and carers are being reminded to make sure they know how to deal with common childhood illnesses as winter continues.
childrenYoung children are more vulnerable to coughs, colds and infections because their immune system is still developing.  An adult may get two to four colds a year, but children can get eight to 12 - and most of these can be treated at home with over the counter medication and rest.
It can be difficult to know the best way to care for children when they become ill and all parents worry when their child is poorly, but most of the time childhood illness can be managed at home with advice from your pharmacist and lots of rest.  Speak to your local pharmacist as a first point of call. They can advise on the appropriate over the counter medicines that are suitable for your child’s age. If you continue to have concerns and want to talk to someone, call NHS 111 to speak to one of our trained advisers.
If your child needs more urgent medical attention please call NHS 111 or your usual out-of-hours GP services. If you are worried that your child is very unwell - for example with breathing difficulties, or is floppy and unresponsive - then you should go to A&E or call 999."

Message from Healthwatch

Healthwatch Staffordshire wants young people to be involved!

Healthwatch Staffordshire wants to hear what you think of health & social care services in your area - that’s everything from your school nurse or GP to your local hospital and support services.  

Healthwatch Stayoung peopleffordshire wants to hear from children and young people who have something to say about the services that they use. Giving children and young people a voice when it comes to shaping services now and for the future.

If you are under 25, why not consider becoming a member of Young People’s Healthwatch?  Your Healthwatch can keep you informed about what is happening locally in health and social care that may be of interest and you can have your say!  Interested

Messages from Partners

Children’s emergency services at County Hospital

Child with feverUniversity Hospitals of North Midlands provided an update at a public Board Meeting regarding the RCPCH report into their review of Children’s Emergency Services at County Hospital.
Dr John Oxtoby, Medical Director, said: “We are in the process of reviewing the draft report from the Royal College of Paediatrics and Child Health following their review of the Children’s Emergency Centre.

“We will be working with our clinicians and Stafford and Surrounds Clinical Commissioning Group to put together clear action and communication plans, which will be shared alongside the full report in the coming weeks.  In addition, UHNM continues to ask the public to use the Minor Injuries Unit for under-16s at County Hospital appropriately.  The Unit should only be used for head injuries, limb injuries, wounds, sprains, bruises, fractures.”
Children with illnesses, rashes/fevers, vomiting/diarrhoea or chronic illnesses can be treated via NHS111 or their GP.
Parents of children who are severely unwell/injured should call 999.

Mental health service wins contract in Staffordshire 

The Recovery Hub, a mental health social inclusion and recovery service commissioned by Staffordshire County Council, offers individually tailored support to the over-16s. The service helps people with mental health needs in Staffordshire to live, work, study and follow leisure pursuits in the community.

The three year contract, led by charity Making Space, covers Stafford borough, Cannock Chase district and South Staffordshire district areas. It will be delivered in partnership with charities Mental Health Matters and Wise Ability and South Staffordshire and Shropshire NHS Foundation Trust.

More information ...

Baby goats
Free days out for people living with dementia 

Do you know someone living with dementia who would enjoy a FREE day out on the farm with their carer?  Spring on the farm - days out for those living with dementia

Your local Wellbeing Cafe

These events are to support people with long term conditions and to help the whole community stay independent for as long as possible.

Support and available services for  Asthma / Arthritis / Depression / Diabetes / Safety / Financial Support / Dementia /Respiratory heart conditions / Loneliness / Keeping Active

See the flier for more information.

“Me & You” Project

‘Me & You’ is a Big Lottery funded project aimed at young people between the ages of 15 to 25 with a physical disability, special need and/or learning difficulty, providing the opportunity to discover new interests and learn new skills by engaging in positive outdoor activities in the calm, tranquil environment of the Albrighton Moat and Gardens.The Albrighton Trust

One day a week for six weeks; 1st, 8th, 15th, 22nd, 29th March and 5th of April. 10am to 3pm. No cost. Bring a packed lunch and warm, outdoor clothing.

To book or for more information call 01902 372441 or email

New fund launched to help combat isolation amongst the elderly 

A new fund has been created to help older people in Staffordshire from isolation and grant applications are being encouraged by organisations.  The Silver Social grants fund is a new fund available to people across the county that aims to tackle isolation and disadvantage for older people. 

It will run throughout 2017 and will award small grants of between £1,000 and £3,000 to organisations who are working to break the isolation often felt by older people. 

Some older people remain isolated.  Often when a working career ends the social connections that people had maintained start to disappear, and some people are at risk of isolation.  This can have a negative effect on their health and well-being.  

For more information and to apply visit the website.

Featherstone exercise class

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